


Outdoor Clothing, Boots, Jacks, Military & Army Surplus Store – The Back Alley Army Store
Based on authentic user experiences
T McF
6727 reviews
N/A
11 months ago
I was unsure about this website as no
I was unsure about this website as no telephone contact no but had a few emails updates Item delivered no problem via royal mail although not as fast as other delivery companies excellent website Ordered highlander boots first class quality after I had to send back poor quality boots to the Highlander own website Definitely recommend this company and a lot cheaper
Sam McCarthy
6727 reviews
N/A
11 months ago
5 rating from me
5 rating from me Always my go to when it comes to my Viper kit I tend to save a good few quid versus other rival shops and I know I can rely on Laura should there ever by any issues She recently replaced a 5 month old pair of boots due to them splitting not many companies would do this so I feel comfortable spending my money here
Clifford Black
6727 reviews
N/A
11 months ago
First class customer service when
First class customer service when helping me exchange my boots which despite ordering multiple pairs were too large for me Thank you Laura for organising the exchanges and free shipping back to me I have no doubts I will be buying more from you in the future
Wendy Robson
6727 reviews
N/A
11 months ago
A long term customer who has never had
A long term customer who has never had a bad experience with Back Alley Army Store They always deliver quality products on time and communication is great I even had a pair of boots that were faulty replaced after 4 months and with no hassle or fuss This will be my go to store for all my outdoor gear
Sophie White
6727 reviews
N/A
11 months ago
Would highly recommend the Back Alley
Would highly recommend the Back Alley Store Always reply to my queries quickly and never had an issue with my goods or indeed delivery times Have recommended you to leads of my friends and family 5 rating
Clive Rogers
6727 reviews
N/A
11 months ago
Nothing is too much for the team at
Nothing is too much for the team at Back Alley From my initial sales call to receiving my goods Placed a substantial order and all was received within 3 days I then returned some items and was refunded promptly are speaking with Laura Placed a further order and in a total of 6 workings days I had all my kit for my Australia adventure Thank you team and will be sending more customers your way
Guy Middleton
6727 reviews
N/A
11 months ago
I never write reviews but this website
I never write reviews but this website changed my opinion From my numerous orders the service has always been impeccable From delivery to returns to emails regarding the latest kit Thank you Back Alley for such a pleasant experience everytime I purchase
Simon Barnard
6727 reviews
N/A
11 months ago
Amazing customer service
Amazing customer service Urgently needed some equipment and emailed to ask if they could possibly expedite delivery They emailed back within minutes and packaged and sent the item within 30 minutes catching that afternoon s post Arrived the next working day in the nick of time
E Hussain
6727 reviews
N/A
11 months ago
I don t write reviews often but this
I don t write reviews often but this shop deserves one I made the mistake of ordering the wrong colour Gilet for my wife s birthday After she reluctantly accepted she didn t really like the colour I was in touch with customer services who within 3 days received my order back and sent me the correct colour A very happy customer a happy wife and even more so a husband in the good books Thank you all I will be back for more items
Emily
6727 reviews
N/A
11 months ago
A and 5 service
A and 5 service Would highly recommend this store who offer a great selection of products and good service