Based on authentic user experiences
Will Whipple
6727 reviews
N/A
8 months ago
Avoid like the plague and just spend
Avoid like the plague and just spend the money getting to the games After trying for two tournements now to share my 5 magic links with my family I am giving up This service is NOT worth paying for Do not sign up and here is why I paid for the Gold subscription which comes with 5 other viewers as well as myself But even when you share the link via a magic link the link takes the other viewers to the sign up page and askes them to pay for a membership Customer services say the family members can make an account and not pay then go back to the login page share the email they used to make the account with the account holder who can then add them viewer sUSA-basedasksto the magic link You put the email in the magic link and it askes for a phone number All the USA based phone numbers I tried did not work and the only way I couldreceivewhichjust send the magic link with the other viewers email was with my phone number Once they recieve the email invite the link takes them to the account creation page again that looks very much like you need to pay Once they are logged into their free account the streaming service appears to start then a Become a Baller TV account member screen pops up and blocks the stream This is also true for anyone trying to use the service outside the US so any family abroad is not able to watch Customer service jut told me that the main paying customers are family members of players wanting to watch the live stream of games they can not attend But the product does not work for this It does record the games and could be useful for coaches and teams to review footage It is very useful for Baller TV to use the footage to make their IG and social accounts look fresh and updated with your players highlights they can and do use I could go on but you get the drift Just don t Save your money and head aches headaches
Oksana Yeltysheva
6727 reviews
N/A
8 months ago
Avoid it the customer service is horrible
The stream was horrible They advertise the price for the month but charge for the year It is impossible to get a refund Avoid it everything is just terrible
Lisa Kiratsous
6727 reviews
N/A
8 months ago
Don t waste your money
Don t waste your money They don t stream events that they say they do You can see the recorded event after the fact but no live stream is findable
AverageJosie
6727 reviews
N/A
8 months ago
Worst Livestream Service Total WASTE of Money
If I could give BallerTV zero stars I would The livestream service is unbelievably terrible Don t waste your money Chat support is good but I feel bad for the workers I guarantee they re dealing with angry customers all day BallerTV takes your money the livestream goes out it never comes back on the replays aren t available because there was no livestream and they give you a hard time getting a refund I subscribed Jan 4 to watch my daughter s volleyball games The games were not livestreamed With BallerTV I m learning there always seems to be connection issues on their end I saw nothing No games Replays not available Contacted chat support requested a refund I got a refund today for HALF of what I paid You also have to subscribe either yearly or quarterly just another way to take more of your money So I paid 60 saw nothing because of their inadequate service and only got 30 back Total SCAM For any good reviews they might have I m convinced they pay for them or they have friends and family writing them Nobody I know has had a good experience
JP
6727 reviews
N/A
8 months ago
Incredibly Poor Service
Absolute scam - charge insane fees for video access - and represent video of all games - and then only have a few recorded Customer service is absolutely non-existent Am going to have to protest charges with credit card as they will not respond or rectify issue The worst of the sports industrial complex
Mark Aylor
6727 reviews
N/A
8 months ago
Complete garbage
Complete garbage don t waste your money on this overpriced service Paid to watch my daughters vball game and of course they are having problems with that camera and court just for that game
Scott T
6727 reviews
N/A
8 months ago
I paid for an event and only 2 of the 3
I paid for an event and only 2 of the 3 games were on If they had said this upfront I wouldn t have paid the 39 They don t list the games I would not recommend using this for your event
Brinetta
6727 reviews
N/A
8 months ago
Do not waste money
I purchased this 7 27 24 and it kept freezing I canceled my subscription after the game and here it is 2 8 25 and they have charged me again for the subscription I haven t signed in my account since 7 30 24 and they still charged me I sent email to their support team because you can t talk to anyone and they sent me half my refund back They stated that they sent me a email stating that my subscription would be renewed but if I already cancel my subscription my would you send a email saying you going to renew it I m thinking everything is cancel and I wouldn t have anymore charges but they still gather me for a service i m not using That s a complete scam I told them i did not want to ever renew their service again and please don t send me a email stating that they are going to renew it
david wells
6727 reviews
N/A
8 months ago
SCAM Do NOT attempt to use this service You will lose your money
TLDR This company is nothing but a scam Seriously They advertise as a monthly fee but charge you for an entire year and refuse any sort of refund even prorated Service wasn t even usable and therefore served no purpose other than creating frustration while attempting to watch a game Then they still want to keep your 150
Amy Gough
6727 reviews
N/A
8 months ago
Total scam
They overcharge you and promise all the things - yet you don t actually get to watch the games because they don t know how to set up their cameras and stream them Complete waste of money