Baltic-watches Reviews

Caveat emptor

Let the buyer beware The quality of these watches is awful excellent Swiss movements but the rest is French Chrono push buttons are designed to fall off and let water in After sales is so bad they don t even reply despite the warranty being in force If you want a watch that looks like a Rolex then just buy a Rolex

Baltic customer service is a joke

I ordered two watches from Baltic I sent both of them back not because they re bad watches but because they didn t really fit my wrist Up until then the email correspondence was good But once I had sent the watches back to Baltic they ignore me completely The watches have arrived at Baltic two weeks ago which I can see in the DHL tracking I have not gotten any confirmation on that I have wrote them several times both via mail and their support page NOTHING The watches were unworn and in perfect condition so it s an easy refund It s really getting on my nerves I have to remind them without even getting as much as a Sorry we re working on your issue To be clear I m not mad that it takes them longer than I expected I m mad because I can t get any info at all and that I m simply being ignored

Very disappointed

This is the first negative review that I think I ve ever written I have been building a watch collection for 25 years It has mostly been high end watches Patek Audemars Vacheron Rolex It still is mostly high end Lately though I have dipped my toe into micro brands I ve bought a Ming Farer Maen Tissot and Orient not necessarily micro LIV Charlie Paris I have absolutely loved these watches I am stunned by the quality versus price point of all of them Then I bought a Baltic The watch looked beautiful online and the press was good I bought the MR 01 on a beads of rice bracelet I bought this watch because it has a micro rotor and I d never owned one before The watch was very late That s not the problem It happens And once a watch leaves the seller the seller has little control However when I wrote to enquire I got no response At first I kept trying I got one response blaming the Paris Olympics That was the only response I got Ever Meanwhile the watch is showing up as delivered In Atlanta I am not in Atlanta I know that Atlanta is likely the shipping hub Ok but I d still like to know why it s sitting in Atlanta for days No response Some days later the watch shows up It s a pretty watch However even though I walk 5 miles a day it won t stay wound and periodically stops a couple of times a day That happens too However I would never send it back for repair to Baltic because I cannot count on their customer service I have a local watchmaker He has it now I m sure he ll get it right I am writing a negative review because I have never been this disappointed in a watch purchase Ever Among many many experiences And I was and am appalled by the customer service Baltic sent me an email - through their people - asking me to review the watch I did It sounded like this review I still heard nothing back Still haven t I can t find my review on their web page In any event take it for what it s worth There are a lot of micro brands out there I would recommend any and all of the brands i listed above Whole heartedly But not Baltic The customer service is horrible

Nightmare experience- beware

Nightmare experience- beware I had to message these guys 4 times before I got a response they finally answered my question saying the problem with the clasp that other customers had complained about had been fixed - so I ordered the watch The watch arrived not only with the clasp issue but with dirt behind the glass on the watch face Three messages later and I m still yet to hear back from Baltic Watches about my refund STAY AWAY

The watch was cheaply made and did not

The watch was cheaply made and did not keep good time When I returned it they said it had a scratch and they would not issue a refund This company is awful

Great microbrand

Ordered the aquascaphe Very fast to dispatch and the watch is very good looking Thanks

Amazing watch brand

Amazing watch brand Great quality and nice design

Customer service 5

The watch feels great a bronze aquascape and even though I really put it through it s paces and needed a little repair the customer service has been second to none Highly recommend