Bandel-online Reviews

No dan la cara y no son serios

El mes de noviembre 2022 he comprado a trav s de eBay un catalizador para un Mini Cooper S cual me ha llegado con defectos en las roscas de los sensores y las chapas de sujeci n tambi n cosa que he reclamado y me han devuelto 20 de un total de 201 hoy mes de octubre 2023 11 meses m s tarde ten a que pasar la inspecci n t cnica del veh culo y me han puesto falta grave por los gases porque el catalizador ya no hace bien su funci n seg n la garant a que dan por el catalizador la tienda BANDEL AUTOMOTIVE me deber an de devolver la cantidad entera de la pieza m s la mano de obra de montaje cosa que yo no lo he reclamado y me he puesto en contacto con ellos a trav s de eBay por donde he realizado la compra y les he enviando foto del resultado de gases de la ITV pero ellos me dicen que la pieza ya no tiene garant a parece que muchas tiendas online de Alemania est n siguiendo los pasos de China tanto en calidad como la forma de los tratos con los clientes MUCHO CUIDADO CON ESTA EMPRESA yo seguir dejando este mismo comentario en todas las p ginas que aparecen en la web adem s les voy a reclamar a trav s de la OCU y por lo menos recuperar el dinero del catalizador In November 2022 I purchased a catalytic converter for a Mini Cooper S through eBay which arrived with defects in the threads of the sensors and the fastening plates as well which I complained about and they refunded me 20 of the total of 201 today October 2023 11 months later I had to pass the technical inspection of the vehicle and they gave me a serious fault for the gases because the catalyst no longer does its job well according to the guarantee they give For the catalyst the BANDEL AUTOMOTIVE store should refund me the entire amount of the part plus the assembly labor which I have not claimed and I have contacted them through eBay where I made the purchase and I have sent them a photo of the MOT gas result but they tell me that the part no longer has a warranty it seems that many online stores in Germany are following in China s footsteps both in quality and in the way they deal with them clients BE VERY CAREFUL WITH THIS COMPANY I will continue leaving this same comment on all the pages that appear on the website and I will also complain to them through the OCU and at least recover the money from the catalyst

Poor customer service

Poor customer service 1 I place the order online Two days after no message at all from Bandel2 I inqure about the status already paid in full to be clear of my order and I get a replay that my order is not active as the address is faulty 3 Thank you Bandel I will send the corect address via e-mail on the spot 4 I recevie response that now everything s fine and the order is dispatched 5 I get a tracking number and when I check the status of my package I find ou that my staff is ready to be shipped Interna ional 6 I write back to the same useless Bandel rep that messed up my order and till now I did not get any replay from his side nor from Bandel side Very disapointed Bandel Very bad image poor attitude no comments I see strong marketing big words on how many products you have how many years of experience yet Bandel is unable to do one order correct I talk about my first and only experience with Bandel You better invest a lot in your employees train them coach them guide them how to be effecient and effective As from my standing point you are nowere near the spot I will ask Bandel to refund my money back and promise I will never bother you with anyorder I use the competition 9 ou of 10 Times where everything goes very easy great customer suport But they did not have what I was looking for With your mistake you ruined my plans I made just before Christmas counting on your proper service And please have a one on one talk to the Rep employee I have his name that did not bother to answer back and tell him that is extremely rude on his attitude About his ability to fulfill his job he failed from my side

Hat alles super funktioniert

Ordered set of brakes and disks came within few days through strong tracking Experienced some confusion with my order called customer support 5 5 English was no problem employe gave me multiple solutions and explanations I will use their services again for sure Kindest regards

Alles top

Hat alles super funktioniert Danke

Easy to order quick delivery

Perfect working

amazing

amazing alles perfect