


Based on authentic user experiences
Internetbenutzer
6731 reviews
N/A
7 months ago
Bank99 changed my tariff without telling me
Change tariff without letting me know to an option with higher price Cannot find any possibility to cancle the whole service You can open the account online but you have to visit a postal service center in person to close it Refuse to accept cancelation via eMail within the System itself
James Mcculloch
6731 reviews
N/A
7 months ago
This is not a bank
This is not a bank it should be closed down by the government No access to cash or ability to use card terminals in shops for a week That cash is sitting there earning interest for sterreichische Post who are doing absolutely nothing to inform customers
Nadja
6731 reviews
N/A
7 months ago
I SWEAR TO GOD
I SWEAR TO GOD BANK99 APP IS WORSE THING EVER DOESENT SHOW AT ALL YOUR CURRENT KONTO STATUS DOESENT UPDATE AT ALL WHEN YOU PAY SOMETHING you need to wait 12-14 hours that you see onile your real current amount of money on card Glitching all the time needs long to load So sad Changing soon my bank even im just 1 month and a half of using it Do something abot the app or dont even own it
Enkeli
6731 reviews
N/A
7 months ago
Completely useless
I would give 0 because they do not even deserve 1 star from 5 The customer service do absolutely nothing They keep sending automatic replies after waiting weeks I could use my card only after waiting for almost 2 months The app is also completely useless I cannot transfer money and they do not help me I own this account for almost 5 months and could not do nothing with it so far Bravo Bank99 I DO NOT RECOMMEND IT TO ANYONE
R ka Szeder
6731 reviews
N/A
7 months ago
This company is a simple joke
This company is a simple joke I would reccomend it for fckn NOBODY I went there 23 january 8th for a card after 3 weeks I got Nothing So I had to go again After 2 week they finally send my card Now it s 03 of March and still NO pin code I went 3 different bank in here Voralberg and they have no money cause there was klima bonus like 2 days ago What a fkn joke is this Please Don t even think to try this bank cause it s a b llsh t with zero knowledge and structure Need to be closed and burn the fcn down this place cause in the 21 th century it s just ridiculous This type of anything How is it possible that they still working like bro What the fck Just off quit this bank if you are here because it s a dilettante Company
Caterina Guetersloh
6731 reviews
N/A
7 months ago
Not even worth a star Keep away
Not even worth a star Worst bank in the whole planet And the most expensive one They split your deposit and with this excuse they charge the double amount on the same fund
KG
6731 reviews
N/A
7 months ago
Closed my accounts with no warning
Without any warning or explanation they suddenly emailed me to say my accounts were closing and I needed to provide a new account for them to transfer my money to When I called the man I spoke to said there was nothing I could do to prevent it because it would be closed the next day Sure enough the next day I could log into the app but my account was gone This is absolutely insane and illegal By far the most unbelievably incompetent and customer-unfriendly bank you can imagine No consideration for their customers and I am left with no way to access my own savings to pay for anything until I can find a new bank How is this even happening
abuhamoud
6731 reviews
N/A
7 months ago
Stay away from them if you do transfers abroad RED FLAGS
They don t care about the origin of your money when you deposit money into their account But once you want to get money out of your account they reject transfers and ask evidence of its origin They say this is the law so banks are allowed to keep unverified funds in their account That is a red flag for Bank99 already then This means they would for example accept drugs money with pleasure until the moment someone wants to get it out They are extremely uncooperative as well for every transfer abroad they need evidence of what you want to buy or bought The processing time of this can take a few days or a few weeks This bank is more suitable for local students who spend most of their money on groceries
Bruno Paci
6731 reviews
N/A
7 months ago
If I could put 0 I would
If I could put 0 I would terrible experience and terrible customer service The card arrived immediately bit in 2 months they couldn t open the online banking for me I changed bank and even wasn t able to use the service I was charged The customer service is polite but useless In the post office they just open a ticket for you
bvh
6731 reviews
N/A
7 months ago
this bank is bullsht because they sent
this bank is bullsht because they sent me everything and even fast by mail except the online codes for my online signature thus you cant do anything else with uour account except to withdraw money from the ATMs but they use to block your account once you receive it from abroad they ask you to prove the origins of the founds