Banking Reviews

My horrible experience I guess is a blessing

My horrible experience I guess is a blessing in disguise I attempted to open a savings account with the Barclays in June 2023 After initiating the opening of the account I received the standard email confirming the account is open and verification of my personal funding account needed to take place Great So far so good Barclays took about 5-7 business days to initiate 2 small verification deposits to which I proceeded to use to verify my funding account Before I could verify I received an email that my account was suspended OK Weird Called customer service 1st time and I was informed I needed to send a copy of my bank statement to confirm my funding account OK Sent I waited another 6 business days for the account verification only to get another email saying my account was suspended again Called customer service 2nd time to figure out what is going on and she said and I quote they have decided to end their financial relationship with you I was shocked What does that even mean How do you end a financial relationship that hasn t even started I immediately asked why I have not received a formal letter and what is to happen to all my personal information that I submitted The representative apologized and said I should receive a formal letter within 10 business days This is the worst customer service I have ever seen in a bank I would steer clear of this company and choose a more customer-friendly bank with less hassles for new customers

I have been a loyal customer for over

I have been a loyal customer for over six years but my recent experience with their customer service has been extremely disappointing Without any prior notice or explanation my account was suddenly closed When I contacted customer service to resolve the issue the situation only deteriorated The representatives I spoke to were not only unhelpful but also rude Communication was frustratingly difficult with one agent hanging up on me after a 30-minute conversation To make matters worse another representative provided me with incorrect information Overall this has been the most frustrating and unacceptable customer service experience I ve ever encountered

Is Barclay Card going out of business

Is Barclay Card going out of business I have tried to reach Customer Service because of spam charges on my account and they ALWAYS SAY it will be a 90-minute wait

Stay away from Barclay My Jet Blue Barclay card was rejected

My Jet Blue Barclay card was rejected when I tried to pick up my rental car I called customer service and they told me I had a block on my card because I needed to verify my business status They asked me to fax my tax documents while standing in line at Enterprise Rental Without my laptop retrieving the records would not have been possible Also there was no indication via mail email or their web portal where I pay and have a zero balance to inform me these documents were required I had to use a credit card for another business project to get the car and after the holiday I contacted customer service again This time they gave me a list of required information that did not include any tax documents and I faxed it to the number they gave me When I called an hour later to get the situation cleared up they informed me it would take 10-12 days to review the documents Seriously Barclaycard How thoughtful of you

This company is a JOKE and deserves

This company is a JOKE and deserves only a poor rating of NO points or stars and has created a nightmare for me They allowed a rebill of a disputed amount charged with a website company with whom I was dealing WITHOUT CONSULTATION OR AUTHORIZATION These people do NOT document anything - so when call customer service no one has records of transactions disputes and other issues so you might as well talk to a wall They are grossly negligent in all manners of business I have had to fight and fight with them even after proving the charge was fraudulent I ve gone to the credit bureaus and the CFPB -only to continue fighting My credit scores have been in the 800s most of my adult life and Barclaycard enabled this underhanded disreputable website company to double bill me fraudulently Further my card number and SS number were fed to the dark web and unknown entities made purchases on that number because stupid Barclaycard would not cancel the card or even reissue a new card So Barclay is holding me responsible for the bogus charges that I did not accrue FIND ANOTHER CREDIT COMPANY - these people should not be in business

Stay Far Away

I decided to close my Barclay card because I didn t like the high annual fee and the benefits were mediocre at best When I called to cancel the first rep was unable to speak English kept talking over me and did not cancel the account as requested He transferred me to a manager who also didn t cancel the account after I repeatedly told him to He gave me the runaround then told me he didn t understand why I didn t get what he was saying and that he was trying to help me He raised his voice and seemed to imply that I was not capable of understanding him I believe that he was trying to wear me down so that I would give in and keep the account It took almost an hour to conclude a simple transaction that should have taken five minutes They have now dinged my credit rating I don t wish this treatment on anyone It s too late for me but I m leaving this review so you can learn from my bitter experience Respect yourself enough to stay away from this company You deserve better

Barclaycard has abandoned US Cardholders

Both wife and I have a BarclayCard for5 years with perfect payment records and credit scores of 820 Barclaycard has eliminated perk after perkand finally has decided it simply will not offer its US customers balance transfers at anything other than insulting amounts your regular interest rate plus a 4 percent fee You refuse to give a straight answer to my inquiries excet the usual CS mumbo jumbo Well Barclay good riddance there s plenty of better cards out that want my business

Stay away from these bottom feeders

BarclaycardUS is the most incompetent and untrustworthy credit card company in the USA I have been an excellent customer for over seven years and when I turned 68 they began to make changes to the perks offered with the card I have complained about them to the consumer protection bureau that Genocide Joe set up a few years back Considering that Sleepy Joe made his political career on panderig to credit card companies this bureau is useless to ordinary citizens Stay away from these bottom feeders

Stay away from the Barclays Aviator

Stay away from the Barclays Aviator Mastercard They let merchants make fake charges to your account and then tell you they can t do anything because you can t prove that you never made the charge A catch 22 and insulting to the intelligence I have lost hundreds of dollars because of this They used to be much better before Now I have to look for another credit card company