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Alex
N/A
1 week ago
A very unfair experience
A very unfair experience especially considering their charitable efforts and emphasis on good values I paid for parking and entered an incorrect registration number I called them immediately while in the car park to no answer I emailed them explaining my mistake and they responded saying that I would not receive a PCN and that their system had been updated I was subsequently sent a PCN When I tried to inform the collection agency they said it was too late and that I must pay I received no further reply from them I have since been given a County Court Judgement CCJ I received the letter with the court date the day after it was scheduled so could not attend anyway I have sent them an email yesterday asking for them rectify the situation to which they have responded saying they aren t helping remove the CCJ Absolutely disgusting treatment which is genuinely putting me at risk of homelessness as I cannot get another tenancy due to this CCJ being on my record Over a 6 parking ticket WHICH I PAID FOR AND WAS ASSURED WOULD NOT A RECEIVE A PCN FOR
A Discontented Vehicle Owner
N/A
1 week ago
Go Elsewhere if you can
Got parking fines for 5 consecutive days at a spot which is neither marked as entrance exit nor was it obstructive to any other vehicles Yet I was fined for obstructive parking So I appealed to Bank Park and Fines No 1 3 5 were waived but had to pay for 2 and 4 namely GBP120 in total During my appeal time I went back to the same spot and took pictures on almost 20 occasions when other innocent drivers were also leaving their vehicles at the exact same spot So I believe I had a very strong case and went to IAS But being naive I thought I should respect rules and first paid the fines Alas having paid the fines IAS could no longer take my case so my GBP120 went down the drain So if you are in a similar situation appeal first to Bank Park as is the rule When they come back to say no you pay DON T PAY but bring your case to IAS especially if you have picture proof that you are innocent of any rules that Bank Park claims to be in place Good luck fellow drivers There is always something new to learn P S The parking lot is nothing more than a piece of untreated dirt gathering puddles of water often which splashes over your vehicles every time you edge over
john
N/A
1 week ago
Car Theft and no Empathy or Apology
Parked in Bank Park Sheffield and had my car stolen whilst parked and payed for in the car park They showed no empathy or apologised for what had happened but reminded me that they have signs explaining that they take no responsibility for this happening Just a faceless business with no customer skills Don t park in them they are not secure
Mr David Tumilty
N/A
1 week ago
This company is a disgrace
This company is a disgrace Charged 100 for 20 Minutes parking with no visable signs or anywhere visual to pay when driving in nothing at all states that this building was paid parking absolute criminals Im reporting them to the local council to take a look at this very poorly signed area
Unhappy customer blackburn
N/A
1 week ago
Held to Ransom
Absolute disgrace I have ended up paying 171 95 to park for an hour when I had initially paid a 1 to park The machine failed to record all of my registration number so I appealed against it and won my case but I refused to pay the 20 admin fee The words the company used were as a good will gesture we will drop the fine if you pay 20 admin fee I felt like I was being held to ransom so did not pay it I then received threats from debt companies and the threat of county court How companies can operate like this is ridiculous I would give this company -0
Nicola Palmer
N/A
1 week ago
Absolutely disgusting treatment from
Absolutely disgusting treatment from this company - I used the Bolton Bow St car park as it has a ladies only parking section but due to a medical condition and being very stressed with my child with me I accidentally didn t put my reg in properly even though I paid the correct amount Next thing I know I have a fine through for 60 Sent off the ticket bank account and GP letters regarding my situation and was told it wasn t good enough and to pay Sent an appeal to IAS and got nothing from them just an email to say the appeal time has expired We emailed Bankpark and surprise surprise got no response I have now had to pay 170 to a debt collector - fuming All this over 1 I will be seeking legal advice - only paid to stop the charges going up again - AVOID THESE CAR PARKS
Corina
N/A
1 week ago
Voluntary misleading info for booking in that area of Manchester
0 points for the parking in Manchester Gould Street they finned us we appealed we were told that we paid for a different company as they don t have NCP if you go online for that address the first info that comes is the NCP As a normal person I booked in advance NCP I paid for 1 day to be sure and then we were led to their address which is misleading for the same address there are 2 parking companies awful experience well we have to pay now 170 robbery shame on you I bet you got a lot of money from honest people using this strategy
Paula
N/A
1 week ago
Disgraceful and atrocious company
Disgraceful and atrocious company completely unresponsive to appeals and complaints after ripping off customers with unfair charges The machine told me there was no charge and I exited within one minute of putting my reg in the machine Two weeks later revived a 100 fine I ve sent multiple emails to every possiblr address and no one replies It s disgusting behaviour don t use them
Bryan Grayson
N/A
1 week ago
Dismal Waitrose Burgess hill parking
Went to park at Waitrose Burgess hill and found only 2 out of the 5 machines working with non taking cash The disabled register machine would not work so could not register disabled badge and as we had no smart phone had to get a stranger to pay for us Totally unsatisfactory service from a company who are making millions but not providing and maintaining the parking machines
DONT TRUST TRUSTPILOT THEY REMOVE POOR REVIEWS
N/A
1 week ago
Was Working at a Sheffield Company that
Was Working at a Sheffield Company that suggested usuning this Vile Company to park at whilst i was repairing some equipment for them BIG MISTAKE This Evil Unethical Parking People Stuck me for a 100 pounds parking fine without any reason then of couse Threatened with court action if this rip off wansnt paid quickly Two things learned here WHEN CUSTOMER WANTS REPAIRS AGAIN REFUSE IT AND NEVER VISIT SHEFFIELD AGAIN FOR WORK SECONDLY NEVER EVER USE THE DREADFULL RIP OFF BANK PARK PARKING RIP OFF COMPANY EVER AGAIN ANYTIME THANKS FOR YOUR CONTRIBUTION OF NOTHING YOU BANK PARK SUB HUMANS
Bank Park - The Friendly Face Of Parking. The Car Park Management Specialists.