


Based on authentic user experiences
Brent Logan
6731 reviews
N/A
7 months ago
Totally disgusting response
Totally disgusting response I asked for help with two Huskies who tended to dart while on leash Their advice was to get a different breed of dog and to tell me that Huskies are not able to be trained I went to a different trainer for less than a third of the cost and I now have two well trained huskies This business is totally unprofessional and incompetant
Jonathan
6731 reviews
N/A
7 months ago
I have to say I do very much dislike
I have to say I do very much dislike writing negative reviews However this experience has encouraged me to do so to make others aware in case they find themselves in a similar situation While I am sure this is a great program it has very limited experience with more severe behavioral issues such as aggression between dogs I only wish they had been more honest and upfront about that The primary reason I chose Bark Busters was due to in-home training which was a big part of their pitch and referenced throughout their website That was critical given my situation I quickly found out after the first visit that virtual sessions were a strong preference and that I should be video-taping my sessions vs having consistent in-home training It felt awkward to insist - and scheduling was difficult given my needs to train several times a week at the beginning I did need to address several surgeries with my puppy for a few weeks yet no one followed up No one offered any additional help Sure it s on me if you want to be technical but I found little empathy or any sense of accountability once the check was cashed Every specialist I contacted to check on the methodology after seeing no results over a month told me that a spray bottle and bean bags filled with metal pieces are not going to do anything to curb aggressive behavior stemming from anxiety in a deaf dog My dogs are my kids and I had the responsibility to seek out all options and professional advice The last message I received was an automated one on April 30 with no follow up In May I decided to go to a specialist to help me with my situation I had no choice I wasn t going to gamble I reached out to Scot via text on June 10th asking if he might consider a 50 refund given the unfortunate mis-match and having paid for three dogs - only to be met with silence No response I followed up again on July 17 and was met with a curt You quit and used another trainer and training method How can I provide terrible service or any service for that matter to someone that is not using my services Terrible customer service is not responding at all to a client who paid for service whether they use it or not His professional training services are for others to judge for themselves
Chantal
6731 reviews
N/A
7 months ago
Horrible Abusive practices
First of all let us start by saying this company provides fear based training Horrible practices Throwing bags filled with chains at your dog for misbehaving My puppy has been cowering in corner since her training This company should not exist and I will do all in my power to bring it down
BERNEICE RITTER
6731 reviews
N/A
7 months ago
I purchase a 2195 package with bark
I purchase a 2195 package with bark busters and after one solo session and one session where my daughters were present the trainer Kristyn Hayes refused to work with my daughters and I As we all live together it was very important to me for us to all be on the same page and train our dog without fear When we brought our concerns to her she became agitated and left the house abrublty After she left she sent text messages insulting my daughters and said she would not work with us only me I am extremely unsatisfied with her professionalism and feel she took advantage of me financially Bark Busters has let me down After spending so much money I expected more
Dan Butler
6731 reviews
N/A
7 months ago
Suppression based therapy
Suppression based therapy Basically scare your dog into submitting to you We had a rescue who was very fearful Bark Buster s methods were the opposite of what was needed He was euthanized yesterday It didn t have to end this way May he rest in peace
Jane Taylor
6731 reviews
N/A
7 months ago
Most unethical company I have ever
Most unethical company I have ever dealt with After paying 900 for lifetime service the trainer came once for a 1 5hr session with our 14 week puppy He said he needed to go to New Zealand for a couple of weeks and would be in touch as soon as he returned to set up our next session 6 weeks later no responses to emails I finally get a response from Todd at head office but all he keeps reiterating is there is no money back guarantee He doesn t seem to understand my point that I have paid for a service and after one session I am unable to access As if you can train a 14 week old pup in 1 5hrs I will be taking them to the tribunal to try and get a refund and I am more than confident the decision will be in my favour
John Harrison
6731 reviews
N/A
7 months ago
If we could give a 1 2 star we would
If we could give a 1 2 star we would Our end result was a dog who would not come out of her crate for almost 24 hour and when she did she stayed in another room would not go outside to do her business for 48 hours Which is the plan as the trainer said I want a dog that only comes around when I want them around It was a month until she felt safe enough to come play ball her pure joy in life Water balloons and chains are a huge thing Throw them on the floor thanks fir the dents in the floor The ill fitting harness has chains too Like stated above one visit 5 hour lecture on things that were not our issue and advice on food that had already cost us 1 000 00 in vet bills We never went on a walk to adress our issues there and our other issues he said I have no idea what to do with that A year later she still has a few issues that were created from the one training Might be good for a dangerous dog or a dog you prefer not hang with you So agree with all of the above reviews oh and not sure how watching the same video 3 times a day of a Mom dog correcting her puppies makes me a better owner The 1 2 star is fir the advice on the bovine chews She no longer chews on the wood
Ashina Juneja
6731 reviews
N/A
7 months ago
Don t waste your money with Bark
Don t waste your money with Bark Busters they are hopeless And they will charge you everything in front and never return back neither with training your dog nor refund
Lucille
6731 reviews
N/A
7 months ago
They wouldn t start the training until AFTER I did a 5 star review
The trainer was at my home for about 1 hour Would NOT begin the training until I left a 5 star review This was AFTER I had paid the fee Bad idea I was so dissatisfied I notified the parent company and asked for a new trainer NO they don t do that They did send him back 1 more time with no results again He was dismissive and downright rude to me My dogs aren t ANY better and I paid over 1000 for 2 hours of ineffective and rude work Run from this company
Debbie Commins
6731 reviews
N/A
7 months ago
First Doggy session what an eye opener
Emma came for our first training session The knowledge she has got about dogs is exceptional the whole experience from her advice given to putting it into practice exceeded my expectations her explanations as to why my Rosie behaves like she does made total sense Emma gave great advice not just with the reason she was here for but in all areas She opened my eyes and made me realise that other issues are connected with the main issue At the end of the session there were obvious improvements Thank you Emma I can now see a light at the end of the tunnel Look forward to the next one x- D C Nuneaton