Barnettcrossbows Reviews

BUYER BEWARE

BUYER BEWARE I ordered a new Wildcat Recurve to do a review on my YouTube channel and when I received it the limb assembly was warped I contacted Barnett and they said I would have a new one within 5 days if not to call them back 6 weeks later 10 unanswered emails at least 25 unanswered calls to their Customer Service where it puts you on hold for 30 minutes then tells you to leave a message and hangs up and I still have not received my limbs I bought this crossbow new and have never been able to shoot it because it was broken straight from the factory Now they ignore me This is the worst Customer Service I have ever encountered Horrible review coming DON T BUY A BARNETT

Shot maybe 30 arrows on new Droptine

Shot maybe 30 arrows on new Droptine crossbow and then the string jumped the pulley Got a RA from Barnett to return it and that was 2 wks ago I have heard nothing back and cannot get thru to customer service When I select individual purchaser it transfers me to a dead line with nobody there I have tried this 10 times with same results I called back and selected the dealer option which at least got me on hold for someone but eventually selected the call back option 20 minutes later I got a call back but when I answered after the 2nd ring they hung up without saying anything WORST customer service I ve ever dealt with If you are thinking about buying a Barnett crossbow and customer service is important to you I d suggest you try calling their customer service first and if after that experience you still want to but one then all I can say is buyer beware

Should have read the other reviews

Should have read the other reviews first Ordered a Whitetail Hunter Pro package Upon opening the box I found that a crank handle had never been shipped The retailer that I ordered from does not handle these parts and gave me the phone number to Barnett They also indicated that they had had several other calls like mine I called Barnett as soon as they opened Of course I entered an automated system that gave me the option to get an automatic call back Eight hours later and never a call Thankfully I had no trouble with the retailer processing a return

HORRIBLE customer service cannot get

HORRIBLE customer service cannot get anyone to pick up or contact you back Love my bow but will NEVER buy another product from them again Almost a month of trying to contact them Spent HOURS on the phone waiting

DO NOT BUY A BARNETT CROSSBOW

DO NOT BUY A BARNETT CROSSBOW 3 things will happen 1st-you will have limb failure 2nd-they will not reply to an email no matter how many you send 3rd-they won t answer their phones either was on hold for 30 minutes twice and no one answered my local archery shop can t even get his sales rep to return his calls Not very professional

If I could give this company a zero I

If I could give this company a zero I would I bought a Barnett Assault 350 crossbow back in October The quiver broke immediately I called them and was told a replacement would be sent out immediately Here it is December and still no replacement part Spoke to another person in November who assured me it was being sent That was a joke Also sent an email with no response Have tried calling several other times the waiting times are ridiculously long so I tried the call back feature Still no call back Had I read the reviews prior to this I never would have purchased a Barnett product

There should be a zero star option for

There should be a zero star option for their customer service I emailed them Dec 30th 2019 2 days after purchasing to advise of 2 issues I got an email response 4 MONTHS LATER on 4 2 20 with the simple question What bow is this I responded with the information and of course to advise that waiting 4 months for a response was ridiculous It is now August and I have yet to hear back from them even sent a follow up email in Mid May Buy another brand these folks are a joke here is what they state on their website homepage WE RE DEDICATED TO EARNING YOUR TRUST THROUGH UNBEATABLE CUSTOMER SERVICE Obviously they do not follow their own credo

I bought a whitetail str 2 years ago

I bought a whitetail str 2 years ago didn t d shoot more than 20 arrows I had surgery on my shoulder before hunting season Went to go hunting in 2019 and the main string started to come apart I ve tried numerous times to get a replacement but without success Sad I went hunting anyway and the string broke while I pulled it back Almost knocked me out of the stand I really liked it at the beginning but after all the negative comebacks from Barnett o would never buy their product again

Honestly if I could I d give them a

Honestly if I could I d give them a zero 1 is too good for this company I ordered some hyperflight arrows for my hyperwhitetail crossbow over a month ago They took my money just fine however I ve still not received my bolts They don t answer the phone or respond to repeated emails Save yourself time and money and buy from another brand

Do not Buy a Barnett Crossbow

Do not Buy a Barnett Crossbow I have called customer service a several occasions and no one would answer I bought a Hyperghost 425 Cannot get this bow to pattern on a target Also there are not any bolts to purchase any where in the country I am in a business where communication is everything If Barnett is going to ignore there customers they should get out of the crossbow business