Bartyspares Reviews

DO NOT BUY ANYTHING FROM BARTYSPARES

DO NOT BUY ANYTHING FROM BARTYSPARESOrdered a replacement part for my Henry VacuumReceived a dirty broken 2nd hand part absolutely useless

DO NOT USE THESE THIEVES

DO NOT USE THESE THIEVES One star is too much Ordered a replacement part for a Gtech vacuum Same day received an email saying despatched Two days later an email saying sorry we can t help this time you have been refunded I contacted to find out why to be told they have no stock Two days later refund arrives for the item only not the postage I have contacted these crooks 3 times regarding this and have been ignored Obviously just send out a despatched email as standard without checking if they have stock or have actually despatched If you value your money don t use this poor excuse for a company you have been warned

Very bad

Very bad Please avoid if you value your time and money It is the 5th day since order made and I m still waiting for my 24 Royal Mail tracked delivery tracking shows that awaiting for package from the sender I m seeking for a refund now No answer from customer support

Even 1 star is too much for you

Even 1 star is too much for you UTP for Numatic James Hoover Cable On 4th November I ordered the product above and my order never came Also Amazon never cared about this and you should never buy anything from this company I really needed this product and a worker in customer service for Amazon refunded without my request and closed the phone on my face in the middle of my sentence

Total waste of time no stock control

Total waste of time as they have no stock control so their website is just a catalogue of products they might have It s not until you actually place an order pay and wait for your order to be processed that they then cancel your order as they have no stock Despite this the out of stock items are still available tobuy on their website

Poor website information service

I ordered a filter for my cooker hood and based the one I ordered on the information on bartyspares website I ordered the one that they suggested for the model number I paid extra to get it delivered within 2 days The one I ordered did not fit They are not interested in offering to send the correct one free of charge Actually they are ignoring the fact that it was incorrect information on their website that caused the error Be wary of their information on suitability Do your own research and don t expect good customer service I m returning the item but will be out of pocket for delivery and return charges Annoying I ve ordered from somewhere else and won t be using them again

Horrendous people

Horrendous people They talk over you and get all indignant and hang up When you spend extra for next business day delivery and its not delivered the next business day they repetitively tell you it was picked up the next business day so will be deliver after another day So Next Business Day Delivery actually means Next Business Day Picked up and Delivered the day after the Bext Business Day

Poor customer service

I paid 8 for special next day delivery more than the part itself The part arrived 2 days later and all I got was an apology and they blamed it on Royal Mail industrial action Why even offer the service if there is the possibility of this occurring Quite happy to take my money still I will not be using this company again