Baseblocks Reviews

It took more than a month to be shipped

It took more than a month to be shipped while they advertised 3 open days I even used they coupon for 90 days free I didn t even used it When they charged me on the 4th month I asked them for a reimbursement and they refused because they don t do that lol I was going to buy more stuff from them I ll do it with an other company

I ordered and paid for a set of base

I ordered and paid for a set of base block parallettes 13th of august 2022 January 2023 i sent baseblocks a mail and asked about the paralettes You told me that a mistake has happened and that the paralettes would be resent in february 2022 I asked about it again in the end of march 2023 as I did not not get any more information and time was passing You told me that there had been a delay and that my paralettes would be shipped the same week Now we are reaching may 2023 and i still have not recieved any news about the paralettes This is the worst service i have ever received I recieve no update about whats going on No confirmation emails no news about shipping no tracking number

Avoid at all cost

Do not trust their claims about same day dispatch I have purchased goods over two weeks ago and they still haven t been shipped in spite of the claims on the product page that goods are shipped the same day Don t give the promise you have no intention to fulfil or at least have the decency to let people know that you can t meet your commitments- that s a standard practice for mature business that are run by intelligent people clearly this business doesn t fall in that category Followed up with the company to get an update and resolve the issue but haven t heard back I have filed a complaint with fair trading agency hopefully they can help

It took over 6 months to get my nordic

It took over 6 months to get my nordic plus delivered they always pushed the day They also forgot to send another product and i had to ask them to give me another product because they could not deliver that one My Nordic plus broke down less then a month Jason Gulati who is CEO told me he would talk to the people in the factory Never heard back from him and He has now ghosted me for a month Nobody responds to my questions

Just avoid them at all cost if you live

Just avoid them at all cost if you live in Europe I should have researched them before I ordered The same day dispatch for orders before 12 pm claim is just rubbish Not even the one saying that orders after 12 pm will be dispatched the next day is true Emails replied within 24 hours Not true as well Availability on the phone Zero Never had such an experience with an online shop Won t order from them again And seen I don t trust them to give me my money back I will activate PayPal and AMEX

Late shipping faulty products

Ordered their minibars deluxe parallettes and it came way later than the estimated time that it would ship total time took months which is insane After all that waiting the wooden part isnt integrated well to the metal part so the whole thing wobbles when im using it for handstands feels like the wooden part is going to snap right off when i move the parallettes around

Great

Amazing experience with BaseBlocks brilliant customer service and quality products