Based on authentic user experiences
Yasmin S
6731 reviews
N/A
6 months ago
Bath Body UAE s Policy Standards
When you purchase directly from stores-either online or in-store you expect the items to be new and the quality is checked When the store claims that something is just normal when it s not there s something wrong I bought 9 body mists during a BBW sale but was disappointed when I received the items with varying liquid contents like they are used It s defect is not on the quality of the item just the content but they said this is normal which is not acceptable Those of you who frequently buys BBW Did you notice the same Another point is that I bought online for convenience but BBW s exchange return and refund policy is very inconvenient They want me to return the items to their store to get a refund There was no store near me If I go to the store the transportation cost is the same amount that I spent buying the items They said they cannot do anything This is their policy So I am writing this review just to give you a heads up specially the people like me who are purchasing online
anita kumar
6731 reviews
N/A
6 months ago
Package never got delivered
Always had good experiences with Bath BodyWorks Dubai works but my recent order never got delivered It s been 7 days since the item was dispatched but courier service keeps postponing the delivery date They are also not reachable B B should be aware with what kind of delivery service they work with and change it
6731 reviews
N/A
6 months ago
I got charged for items
I got charged for items but then they cancelled my order and never refunded me my money It s been more than 14 days already
Michael Aldendorff
6731 reviews
N/A
6 months ago
Worst customer service
Worst customer service and systems to raise complaints they don t care about the customers just go on sale because no one will buy at full price
Dani B
6731 reviews
N/A
6 months ago
Order Never Delivered Poor Customer Service Experience
I recently placed an online order with Bath Body Works that was never delivered even though the order status showed DELIVERED I had updated my address at the time of purchase and the system displayed the correct address during checkout However my shipment was still sent to the wrong location When I contacted customer service for help I spoke with Mr M A who was unfortunately very rude and blamed me for the issue even after I explained that I had updated and double-checked my address before completing the purchase He also suggested that I visit the incorrect address which I did but the residents there confirmed they never received my package This entire experience has been incredibly frustrating and disappointing As a loyal customer I ve always appreciated Bath Body Works and never encountered issues before However the lack of support in resolving this situation has been very upsetting I sincerely hope the company takes responsibility and either resends my order to my correct address or provides a full refund for the items I never received
dafine nanteza
6731 reviews
N/A
6 months ago
Mercy from bath and body
Mercy from bath and body Al Grair mall has the best service ever So happy and helpful with such a beautiful attitude She is so natural with her work Thanks
Eva Ogol
6731 reviews
N/A
6 months ago
I love the fragrances and I will be
I love the fragrances and I will be loyal to bath and body works Very happy