Bathbuscompany Reviews

Arrogant bus driver with twattitude problem

I am usually quite satisfied with the service provided by the Bath Bus Company in regards to their A4 bus except for the very delayed late arrival times However not on this occasion The vast majority of the bus drivers for the A4 are lovely helpful cheery and are a credit to the company However the same cannot be said for the older gentleman who drives the A4 with white hair and glasses He always has a face like thunder and a stinking attitude very passive aggressive and completely unprofessional and rude to customers particularly younger ones may be a slight ageist issue here I have had previous negative and confrontational encounters with said driver before and have been very close to leaving bad reviews before but never had done as I didn t think it was worth it but now enough is enough It s quite simple you chose your job it involves dealing with the public everyday if you can t be polite to customers and don t enjoy your job then hand in your resignation retire if you like but don t take your anger and frustration out on innocent unsuspecting passengers Just do your job no smarky remarks Manners cost nothing Bath bus company may I suggest you have a firm word with this driver and perhaps put him through retraining so that he knows what is an acceptable way to engage with the public and hopefully in the process you can sort out his major TWATTITUDE problem

Rude horrible a4 bus drivers especially

Rude horrible a4 bus drivers especially lady with big blonde hair No customer service to public at all

Cannot praise Bath Bus Company people

Cannot praise Bath Bus Company people enough We had two tours on the Bath TOOT City and skyline tours recently on a weekend away Enjoyed the tours but later my wife realised her mobile phone was missing It wasn t until much later that evening that we thought it was gone for good We could not be sure where it might have gone missing but maybe it had fell from her pocket on the bus tour or worse scenario lost elsewhere or even had been stolen at some point earlier The tours had by now closed for the evening Following morning we spoke to one of the drivers to ask if anyone had handed a phone in He made a few phone calls and sure enough a phone had been handed in and was at their main bus depot being held securely Head office was not in Bath and unfortunately we were heading back home that day some 200 miles away Another member of staff took down contact details and said the depot manager would phone us the following day to discuss the phone He did telephone us and it did turn out to be my wife s phone He very kindly offered to return the phone to our home address by registered mail delivery as soon as he had finished the call Can t thank all involved enough for their kindness and understanding Also the person who found the phone and handed it in to the bus staff on the day I can highly recommend the staff their friendliness and the tours so thank you all once again