Battery Reviews

Defective batteries

Defective batteriesI replaced the battery in my Dell G7 and my initial test was to see if it would last a few minutes on battery power as the previous battery was dead It did so and I thought great My laptop spends most of it s life on mains power - so roll on a year and I accidentally pull out the power cord and the laptop switches off immediately - battery is dead I tried to resolve the issue as under UK law warranty starts when an item is delivered and I was right on the 12 month mark They didn t want to know and simply stated I ordered it on a set date - not taking into account it was not despatched until two weeks after I ordered it and then a further 2 weeks or so for delivery I am disappointed in this company and I would urge any person who wants to buy a decent battery to avoid this company as it is clear they sell substandard products and then don t follow up with any meaningful support

Have not refunded and no item received

Item did not arrive They sent me proof of delivery which was a house door we are a school alongside a map showing delivery was nowhere near the school Their response Then you can ask there where is your parcel Disgraceful customer service No refund and no item received

Unreliable products and poor customer service

Purchased a Karcher equivalent 5INR19 66-1 and for various reasons didn t get around to using it for a few months and when I did it wouldn t charge I contacted them explaining the situation and offered to accept a 50 refund I was then offered a replacement if I paid the postage which I happily accepted After no response for 2 weeks I chased it up only to be told that they had changed their mind and could not be responsible

Just be aware

Just be aware this is a Chinese company They take your money then tell you its not in stock