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Based on authentic user experiences
Angela Wilson
6737 reviews
N/A
6 months ago
WORST AVOID IT
Extraordinary unfair inflexible high commission customer service and employees not helpful no access to my OWN funds Nothing for the customer no alternative no flexibility A complaint can take one month to receive an answer which is not resolving the issue In-person visits must be scheduled The worst bank ever
Ana Ionescu
6737 reviews
N/A
6 months ago
Worst customer services ever
Worst customer services ever in order to be able to access the current services it s mandatory to buy other services from them Filed a complaint with ANPC for fraud
Bogdan Zorila
6737 reviews
N/A
6 months ago
Incompetent and indifferent personnel
I tried to open a USD bank account in the Europa Plaza branch for 2 weeks with no result This procedure normally should take 2 days approximately The staff showed total incompetence and indifference to my personal time I visited this branch 5 times within the last 2 weeks without any result Mostly I saw them laughing and talking to each other in an empty branch without clients and when I interrupted them they were unable to answer my questions related to their job It was THE WORST experience I ever had
XeqtR
6737 reviews
N/A
6 months ago
Worst bank ever
Worst bank ever don t even bother to think about it Everything they have is so bad I ve tried to pay something online and i couldn t done anything for an entire day because their 3ds thing sucks Everytime i am trying to confirm the payment their app either gets stuck so it gets automatically declined Worst bank ever don t even think about it
tomescu stefan
6737 reviews
N/A
6 months ago
Disgusting most abusive
The most abusive shitest bank in romania Do not bother to bank with them will make you angry and birocracy is beyond satanist and incompetent staff Asked to clear my account with MY OWN MONEY SND THEY LITTERALY REFUSED IT UNDER CRAP PRETEXT OF PAPER BIROCRACY AS I WAS REQUESTED TO BRING A LEGAL PAPER TO RETRIEVE MY OWN MONEY hiddious COMUNISM IN FULL ON
Emanuel Daniel Zepa
6737 reviews
N/A
6 months ago
No stars actually
No stars actually They delay everything don t have enough employees to cover their duties and they act like they don t need new clients anymore I applied for refinancing and moving from another bank It s been the worst choice I ll keep working with my old bank they re brilliant compared to BCR
Anca Maria Rusu
6737 reviews
N/A
6 months ago
The ATM machine stopped working with my
The ATM machine stopped working with my card inside Card from The UK Went inside the bank and they told me to call The UK for some reason They refused to understand the ATM stopped working All i wanted was my card back They the told me the card was destroyed They kept on lying and lying making it my fault A horrible bank stay away from this bank Mafia rules this bank I sue them for theft and destruction
Cezar D Imperator Travel
6737 reviews
N/A
6 months ago
Never do business account there
Never do business account there they spam verification and block your money while doing so They are the worst
CNC
6737 reviews
N/A
6 months ago
bad
Lelia An
6737 reviews
N/A
6 months ago
BCR is the first offline online bank
BCR is the first offline online banking I ever used Every process has to be overcomplicated by beaurocracry From updating my personal details to something as simple as getting a bank statement My other bank allows me to download all of my bank statements but George has to overcomplicated everything I needed some BCR bank statements from 2020 for immigration reasons but apparently you have to go directly to a branch for statements that are 1 years old Customer service was very helpful however the ONLINE in online banking means you shouldn t have to book a branch appointment for every single problem