Beautyboxkorea Reviews

Misleading website

Having read the reviews below I can say that this website will only work for a small group of people I too decided to order for the rare availability of some items that I wanted only to wait for 7 days and to be told that half of my order wasn t in stock I send a replacement order and again half of it wasn t in stock This would be okay if they told their customers they can t guarantee availability but with the way the website is set up now what happens is that they push you into exchanging your items with things you didn t want in the first place Customer service is polite but will not address issues and will not respond to my concerns They flat-out ignored me

Ridiculous company

Never in my life have I come across a company that does not let you unsubscribe from their newsletter That s just absurd Not only is there not an unsubscribe option in the emails when you log in to your account and try to uncheck the newsletter option it says something about how customers who signed up can t change it and unsubscribe What kind of business even does that

Wouldn t recommend

Absolutely horrible customer service Sends wrong options then updates their page so that you can t screenshot what was being described prior to your complaint then blames the client for their mistake Doesn t even offer options to rectify their mistake just a sorry and that they ll take more care next time If only that hasn t been their response for more than 3 times I d believe it more Once they forgot to send my order for a month then said the same thing

While being ridiculously slow to ship

While being ridiculously slow to ship BBK had the notion to e-mail during that warehouse time frame regarding bank withdrawals When asked they brushed these emails off to automatically sent spam their customers should just expect No tracking info updates throughout any of this long shipping period and then the package was sent to the wrong address due to their error and retuned to Korea with no follow up from BBK at all They appear to be unaware that international buyers are helping them run a business and instead are more than happy to cause their own customer issues Fortunately did not spend more than two hundred with BBK If you have time to see how awful they are then use them if not shop elsewhere Would never recommend this long drawn out experience to anyone

Depends on what you are buying

I had mixed feelings for this website considering how some say its good full on worshipping the shipping time while others complain about the terrible shipping time and whatnot From my experience shipping was bad because they didn t have the product They re honestly a website where they order stuff for you then ship it to you they themselves don t have the products as if they re a warehouse holding on to it This becomes a problem when stuff gets sold out I tried to buy clothing from this website and a couple of days after I ordered I see that both clothing I bought were sold out The brand which is also only available in korea also no longer had the clothing either They soon after take down the sold out page into nothing so its hard to say what is no longer available and that they should give a refund If you are going to order things like skincare this would probably workout since they themselves could order it from multiple places but clothing wise or limited products is a big fat no Huge waste of time

FRAUD ALERT

I ordered over 300 worth of products from them I opened a case on the payment service because it doesn t mention anywhere when and how the items would be shipped I let them know it s rude to leave customers on limbo I had been waiting 8 days and the order was still collecting Once I had opened a case they were quick to respond and said we ll ship your order tomorrow IF YOU CLOSE YOUR CASE Those familiar with the payment service should know that closed cases can not be reopened So I escalated the claim and said they have no right to threaten me with a package to close the case As soon as I escalated the claim they provided a tracking number But one simple google search told me it was a non-existent tracking number They are scammers Buyers be aware

Questionable business model and authenticity

After navigating an unusual site in the hopes of finding hard to find products I made the mistake of actually purchasing with Beauty Box Korea They do not have most of the products listed on the site on hand and after several weeks said they found my selected items when I thought I would have received them already They then stopped responding altogether and weeks later responded with the items are now ready and if I no longer want them more than one month later shipping from them takes close to another month I am still responsible for the shipping cost which changes everyday accordingly on their convoluted site I have already found the products I was looking for on another site and have actual tracking sent for their arrival Meanwhile Beauty Box Korea is still playing games and have not issued a refund Since I have found a real international beauty seller this fake shopping experience has helped me identify the unprofessional Do not know what means these guys have of acquiring these beauty products but the actual quality of what they would have shipped is a concern considering their behavior Be warned

Great OG Shopping Service

The longer shipping times and higher shipping cost are to be expected with this company as they are not a retailer with a warehouse full of products but a 3rd party shopping service You order the products you want and the BBK staff goes out to the stores orders online through Korean websites packages your items and sends them to you This is also why you may be notified items are out of stock after you have ordered them These used to be the norm for buying Korean beauty products before Korean companies started opening international websites It is useful because you can get less famous new products are not available internationally The staff was prompt with notifying me of out of stock items and once the items were dispatched they arrived within 10 days Overall I ve had some slower shipping experiences orderring directly from Korean companies

Pleasantly surprised

I decided to bite the bullet and try ordering from here as BeautyBoxKorea has a lot of rare kbeauty items that I couldn t find elsewhere I was very pleasantly surprised I ordered two Dasique tints from them for a fair price - granted the site does not have a free shipping threshold so orders don t come out exactly cheap but some deals can be affordable The items were promptly sent out two days after I ordered via k-packet Despite the shipping method being one of the usually slower ones my order came only a week after shipping in perfect condition Everything was packaged nicely and securely and BBK even included quite a few very nice beauty samples I would definitely recommend Beauty Box Korea for anything you really want but can t find on Olive Young etc

I have ordered from BeautyBoxKorea a

I have ordered from BeautyBoxKorea a total of three times in Fall Winter 2019 Every time the items were brand new authentic and carefully packaged with a lot of bubble wrap and foam sheets Although the orders took a while to arrive to where I live USA the customer service were always polite understanding and quick to reply They have a lot of rare items that are available online soon after they are released in Korea The shipping fees may be high for some people In conclusion my experience ordering from them were more than pleasant and I will definitely order from them again