Beautyfini Reviews

Awful place

Awful place Eyebrow tinting unprofessional and doesn t last Was charged 9 price of threading and waxing for plucking a few stray hairs

the real experience

Saying the staff are rude would be an understatement they regularly speak about other customers in Chinese Upon entering the salon you are expected to shout across the room to someone who asks what you want Luckily I only wanted a nail infill but for those requesting more personal treatments this is not professional nor customer centric Please note here there is no means of an introduction You are expected to sit say what you want and not complain question their work When I sat down I was asked nails shorter which upon saying only slightly was left with half my original nail length I was not asked to specify the amount nor the nail shape before the shortening tool was applied Politely I expressed that I was unhappy with that length which was dismissed with an apparent inability to understand what I was saying She continued to shape the other nails leaving them longer and inconsistent in comparison The whole process was rushed She regularly stopped and answered the phone or attended to those at reception At one point an arriving customer was asked to come to us as she was painting my nails This was when I realised the company was a matter of getting as many customers nails painted in one hour as oppose to client satisfaction I also want to note the salon is unhygienic they do not clean the surfaces after each use I honestly do not understand where they get their 5 star ratings from

The worst shellac I ve ever had

The worst shellac I ve ever had - in 26 years Very rushed experience no care taken to any of the shellac prep or application My shellac was poorly applied bumpy uneven and full of air bubbles The nail technician said it was due to the colour and it couldn t be helped when I asked to have them removed I was told it was too late I was compensated with a discount off the price of the appointment which was little compensation considering I will need to pay elsewhere for these to be redone I will add that my friend attended an appointment at the same time as me and left with beautiful shellac nails and a totally different experience I feel maybe the service is hit and miss depending on the technician

I went to this salon as a new resident

I went to this salon as a new resident in canary wharf I asked politely for a french tip once she had painted them she asked me if they were ok to which I asked if she could rub the tips off and do them plain as they were very uneven and I didn t want to stress her and make her re do them I then had 4 employees surround the table I was sat at shouting at me including a lady with purple hair who was telling me they ll remove everything if I wanted just the tips rubbed off I said this wasn t necessary however they all continued to shout over my reply to their colleague the lady doing my nails apologised to which I replied it wasn t her fault and that if she struggled with french tips it s okay it was her colleagues who were extremely rude and bullied me out of the salon After this I still paid the full price for the nails and was left feeling so uncomfortable I was in tears Please save your money and look for somewhere else getting your nails done is meant to be a nice experience and this was so far from it in fact I was bullied for a service that I was paying for and I remained polite the whole way through I also noticed the way they would speak to customers of certain ethnicities throughout my very short time their If I could give it 0 stars I absolutely would

Avoid Poor quality gel manicure

Avoid I am a very dissatisfied customer I have attended for gel mani appointments a few times and the nail colour chips very quickly each time However on this last occasion half of my index nail colour came off completely only 2 days after having them done No manual work with my hands were done prior to this happening I sent an email to beautyfini at the address given for complaints and I got no response or apology for this after spending over 30 to have this manicure done I will not be returning

Worst nails

Worst nails Not worth the money Don t go here and don t bother complaining as they don t follow up or care they ve done a bad job and given awful service

Horrible service from the nail tech who remove my acrylic nails

The nail tech who did my nails was so rough and was digging too deep with the machine thing they use to remove acrylic Completely ruined my nails Now my nails are like paper Wouldn t recommend this place at all Do yourself a favour and go somewhere else and get better value for your money

Low quality staff attitude

Since I moved from Dubai I failed to find the same quality of service in London Finally thought that those guys are the one closest to my Dubai experience but indeed not the same and that I would be their customer However my last experience wasn t that wow at all Non friendly staff working by the minute regardless the quality I hate for my manicurist to be looking at her watch every other second checking the time throwing away my hand working hastily as if she s working in a factory rather than doing it with quality and devotion After my patience has run out of being too nice and friendly I had to show my dissatisfaction with the pointy rough feeling of my supposedly done nails and asked her to do them properly Also very pour la forme massaging where she was just applying cream SERIOUSLY Then I moved to get my facial threading which should include upper lips but it s tricky cuz simply I paid for them separately and they were not done properly However the eyebrows lady was way nicer than the rest Also while I was there I witnessed a conversation with another complaining customer and the way they were shouting at her was so irritating Didn t like it at all I pay A LOT but for quality should there be no quality it doesn t worth a dime of my money Also they overbook their appointments which end up with their staff looking continuously at their watches checking the time jumping here n their half make customers then come back to you to continue their work with you An atmosphere that i wouldn t like to experience to somewhere I should be relaxed and content

Absolutely shocking service

Absolutely shocking service There are so many nail shops close by I highly recommend you avoid this one Asked for a manicure and after spending three minutes on my cuticles they considered this to be done The finish was very bubbly when asked for another coat of varnish I was huffed and puffed at When complaining that I still had varnish on my skin I was laughed at When I challenged the price at the end saying I didn t revive a manicure I was told I had to pay for it and I don t have to come back