


Skincare Haircare Salon Essentials - Beauty Saver Ireland
Based on authentic user experiences
Lorraine Gaffney
6737 reviews
N/A
5 months ago
Would give 0 stars if I could
Would give 0 stars if I could Paid for 1L of shampoo and 1L of conditioner and received less than half of that made up in smaller bottles because they were out of stock of the litre bottles Was ignored when I contacted them about the issues- emails ignored and repeatedly hung up on on the phone Eventually was told that it is not their problem to sort out my own refund if I wish
Natalia Zelek
6737 reviews
N/A
5 months ago
Dreadful service ignored my complaint
order of 1 lt of shampoo arrived damaged packaging torn with shampoo oozing out Top of bottle had snapped off I had paid 19 66 6 09 for delivery Company disputed my claim despite photos showing the damaged product Initially offered a 20 refund but didn t even follow through with that Despite me emailing 5 times they have ignored me since early December They are getting one star because there is no option to give less
Holly M
6737 reviews
N/A
5 months ago
Would never use this company again
Would never use this company again Product took 3 weeks to arrive and was left in an unsafe location 200 meters from my house and stolen Can t get hold of customer service despite trying 3 different sources and emailing a number of times
Anna
6737 reviews
N/A
5 months ago
Paid 86 for a product
Paid 86 for a product pump broke Will not respond to my request of refund or replacement
melissa Pollock
6737 reviews
N/A
5 months ago
Beauty Savers are not authorised to
Beauty Savers are not authorised to sell Image products These products are fake very good counterfeits as inthey look and smell like the real thing but are fake If you search on the website you will see that when you return goods you will only receive 80 back I spoke with the Image distributor for Ireland and they told me that they ve received lots of complaints about this website and they do not supply them with products I returned the counterfeit products last week by registered post as Beauty Savers refused to pay for postage for faulty goods The products cost me 131 euros and Beauty Savers refunded me 98 euro today which is 75 what I paid and refused to pay for the postage Avoid these cowboys
Ciara
6737 reviews
N/A
5 months ago
Refund
Refund An absolute joke this website is I haven t received my parcel when it says delivered I have emailed ye 4 times and still no response very ignorant of ye l would like a refund please
jamie mc donald
6737 reviews
N/A
5 months ago
I would not purchase from this company
I would not purchase from this company again The shampoo bottle was opened and had no protective seal on it and product had leaked out I contacted Beauty Savers about this and provided photos for evidence and asked for a replacement bottle to be sent to me They would not provide a new bottle and offered me a 20 discount on the product which was 2 60 Really poor customer service I would really question where they are sourcing these products from and would question the quality and dates on the products as well I unfortunately had to throw the bottle away as I didn t know if the product had been compromised and I didn t want to risk this I really wanted to support an Irish business and therefore avoided the big UK retailers online but save your money and shop elsewhere
Lisa Kelly-Mahoney
6737 reviews
N/A
5 months ago
Do not order from this company
Do not order from this company Look at their social media and see comments are turned off or restricted Ordered suncream last month One bottle basically empty but stilled sealed Contacted them straight away and still have not got replacement or refund after numerous emails Finally told it would be collected by dpd yesterday before a replacement could be sent Dpd did not collect or were contacted I am all for supporting an Irish company but these are beyond un professional Discount products are out of date which I only realised after sending proof of faulty product
6737 reviews
N/A
5 months ago
DPD dropped box in road and products
DPD dropped box in road and products were run over but even so there was very little in the bottle and no leaks into box Very odd Then I haven t been able to get a hold of the seller by phone or email I would not buy from this seller
Claire H
6737 reviews
N/A
5 months ago
Out of date faulty product
I received an out of date product that also had a strange smell and different colour and consistency to usual I contacted customer service and was told that it wasn t out of date and that there was no issue with that batch I asked for a replacement They said they could not provide me with a replacement as it had been used I explained that I had not yet used the product due to the reasons mentioned above Refused to replace the product Very disappointing customer service Surely a simple fix would be to replace or refund a faulty out of date product I will not be buying anything from this company again Avoid them at all costs