Bedfordbifolds Reviews

Awful company to deal with

Awful company to deal with customer service nil avoid at all costs

I can only echo the dreadful after

Updated 11 11 24 I have been asked to remove this review even though you know that I am the end user of your product and the builder is John Nixon You know this because you called him this morning regarding my review and he called me to relay that you demand I remove my review as I am not the customer he is I have been threatened with legal action for posting a true and accurate reflection of my experience with you This is like saying someone can t review a Samsung product because they bought it from AO and AO is their customer If you don t like how people experience your business maybe your customer service needs reviewing I can only echo the dreadful after sales experience of others on here We have had bifolds in from this company that have been in situ for 2 5 years and early on the service door handle came loose and they argued about coming out to see to that saying if it s customer misuse you ll be charged 250 - without even coming out to the next two issues we ve had we ve been met with terse tones and talk of customer misuse which seems to be their get-out for taking any responsibility for their product Last week I called to advise that the service door that had been sticking was now not closing and my property was unsecured - for them to reply that they wouldn t be able to send anyone round for over two weeks Just awful 10 year guarantee What for If you think so many customers misuse your doors which are designed to open and close sigh then you likely have either a serious design flaw or just zero interest AT ALL in customer service - both I suspect So poor Avoid and find someone else Just beyond disappointing

Excellent Product Service

After experiencing difficulty trying to locate an aluminium door and window supplier I came across Bedford Bifolds who just happened to do everything right I asked for a quote and received it the same day with good picing I was invited to see the manufacturing facility where my questions were answered in an informed and confident manner and the doors windows once ordered were installed in good time as promised From start to finish it was an easy process which was professionally managed and we were delighted with the finished product so we would have no hesitation at all in recommending Bedford Bifolds for aluminium doors and windows

Kevin and his team are very experienced

Kevin and his team are very experienced and professional fitters fabricators of Bi-folds windows doors and orangery lanterns He supplied and fitted all of the above to an extension on my home last year and a year later there are no issues whatsoever with any of it I would use his firm again without hesitation

Great experience from start to finish

Great experience from start to finish - couldn t be happier with my window I had fitted Would highly recommend

My Bedford bifold doors were fitted by

My Bedford bifold doors were fitted by a third party who have since ceased trading The doors had dropped and Bedford bifold came out and fixed the problem Nothing but helpful throughout IThe doors had not been installed well by the installer in the first place I wish I had gone directly to Bedford bifold but was a the mercy of a builder I would recommend Bedford bifold to anyone Andy RoweCambourne Cambridgeshire

We recently had our shopfront windows

We recently had our shopfront windows replaced by Bedford Bi-Folds the excellent professional service started from Keith and his very competitive quotation we received a great quality product and the workmanship from the fitters was second to none a bonus was we had no clearing up to do once they had leftI would highly recommend Bedford Bi-Folds

Fitted Bifold doors

We recently fitted our double doors with Bedford Bifolds and I must say the process was very smooth and stress free Our surveyor Keith kindly suggested we use Tony Davis for the building project and we were soo glad we used Tony and his team Jack and Steve were brilliant from start to finish They followed instructions from the paperwork which the Bedford team provided Both companies worked smoothly and I am sooo happy with the finished project I really appreciate all your help and support offered by the builders and door fitters Brilliant team I will definitely recommend Bedford Bifolds and Davis Project Management Services

Excellent job

We recently had replacement aluminium sliding doors in the kitchen diner and 6 aluminium windows The lounge had replacement aluminium sliding doors which involved some building work Upstairs all the windows were replaced with UPVC including a 3 part bay window Thank you to the whole team you all did an amazing job We are so pleased with our new look and the quality of the windows and workmanship