


Bella di Notte - New Collection FREE UK Delivery
Based on authentic user experiences
Vivien Scaife
6727 reviews
N/A
4 months ago
Out of step with their image
The quality of the products is not in question but beware the returns practice of this company Despite a flashing strap line in uppercase promoting FREE RETURNS they do not offer this if you have even one sale item in a order containing multiple full price items I had to phone up and make my displeasure known admin staff very professional and courteous it has to be said and they did send out a pre-paid label in the post but clearly they would not do this if you did not make a big fuss I was referred to the small print at the bottom of the website via a click through link where it does explain their policy but this is a really underhand way to do business when the strap line contradicts it and the order contains full price items - two of which I did keep Most companies selling goods of this quality in this price range offer a free returns service and it seems really out of step with the company image
Mrs Susan Lyon
6727 reviews
N/A
4 months ago
Beware if you are a new customer to
Beware if you are a new customer to this company and think you will be getting 10 off your first purchase It s fine if you don t want to exchange the item but if you do you will be charged the full price on the subsequent item Bella diNotta were not willing to apply the discount to my exchange item even though I pointed out that I had not received any goods that I was keeping any exchange counts as a second order I think the company should be honest with their customers about this I shall not be using them again which is a pity because the one item I ordered looked to be of good quality it was just the wrong shape
Alison
6727 reviews
N/A
4 months ago
Pyjamas are very small short
Pyjamas are very small short don t buy ladies pjs if you are taller than 5 5 they re are small for their size and short on the arms snd legs Very disappointing
Mrs Diana Green
6727 reviews
N/A
4 months ago
Not great customer services
A cotton jumper for Spring Summer which was on their website disappeared I called the store to ask whether it had been discounted and was told they had one size 8 left and it was still full price I decided to call back and asked if they would be prepared to sell it to me at a discounted price as it was the last one they had They refused as apparently they were keeping hold of it until next Spring 2024 to add to the new stock coming in then Not only have Bella Di Notte turned down a sale today but their future customers will purchasing a jumper next Spring that is more that 6 months old I will now be making my purchase elsewhere
Elizabeth M Davies
6727 reviews
N/A
4 months ago
Disappointment
At first I thought the 3 pairs of trousers I purchased were super However after just one wash the black pair has shrunk considerably and is now too short for me to wear They were washed as per instructions but are now 55 thrown away
Brij
6727 reviews
N/A
4 months ago
Excellent Yorkshire based lingerie and women s clothing company
This is a really great company I have been using for a little while now since I needed some thermal lingerie They supply very attractive reasonably priced Italian lace lingerie and good quality general clothing Items are dispatched quickly free returns are sometimes offered and the returns process is also straightforward
Barbara
6727 reviews
N/A
4 months ago
Super company with outstanding customer
Super company with outstanding customer service Love the merino silk thermals which I ve purchased They re so warm and so comfortable and wash brilliantly - wish I d bought them years ago Quite expensive but the quality is exceptional Highly recommended
Ros Page
6727 reviews
N/A
4 months ago
Best fitting trousers by Toni
Always searching for the best fitting jeans - i believe i ve found the company and make I phoned Bella di Notte and Tracey was so very helpful on the fit of each type of Trouser I bought the Toni Be Loved Trousers in black they really are perfect for me I am 5 2 and shapely and prefer a slimmish leg which these are A delighted customer and ready to purchase more in denim
VR
6727 reviews
N/A
4 months ago
If I could give 6 stars I would
If I could give 6 stars I would Excellent staff very obliging and helpful and great quality and fit Thank you for your help If I could make one plea it would be lovely to have a petite option for the trousers
Jennifer Fulton
6727 reviews
N/A
4 months ago
Great service
I have placed a few orders with multiple items different sizes and returned what I didn t want returns are free and I m impressed with the speed of Refund notification Other companies take note Quality of items also excellent