Bellaluna-milano Reviews

This company is a joke

This company is a joke I ordered a sage green dress The dress sent to me was teal blue In addition to the coloring issue the dress had strings in 3 different areas on the dress The quality of the dress was awful I messaged them and they replied that the dress color was correct and for me to just cut the strings off a BRAND NEW dress That is ridiculous Do NOT order from this company Save your money

Absolutley Awful

Should have a status minus stars Stay away from this company Product is subpar Requesting a return - good luck You will email for weeks and then they will ask you to return the product to CHINA Nice little surprise they do not include in their return policy

BEWARE CHINESE SCAM SITE

BEWARE CHINESE SCAM BASED IN GUANGZHOU CITY CHINA MASKING AS A CHICAGO USA BASED STORE THEY SELL FAKES AND COUNTERFEIT ITEMS DO NOT SHOP FROM HERE I HAVE BROUGHT A CREDIT CARD CLAIM FOR FRAUD

I bought 3 dresses and they turned up

Not like the website at all I bought 3 dresses and they turned up absolutely nothing like the photo It was clear that lighting effects had been used In the photo they were teal and seemed a soft fabric in reality they were lime green and shiney cheap material When I asked about a refund they said they would give a discount code for other items Im still waiting for a reply back from them as I don t want to purchase anything else that will probably be unlike the reality as these were supposed to be my bridesmaids dresses It would be a real shame if they didn t care about customer service and returns it states that there is an easy and hassle free returns policy up to 16 days after delivery

Complete trash items and customer service

I ordered a medium dress in light pink and a medium in light olive green They sent large dresses in peach and turquoise When I asked to return they said I could pay shipping and they d send me mediums keep the large and the color is what you ordered Never again If you go to their website it looks spotless for reviews But it s actual trash they sent Don t do it

Do not buy from this site Trash

Do not buy from this site It looks nice and seems like a legit store based in Chicago USA but the item I received was nothing like the photo and the quality was terrible Trying to get a refund is a joke and after finally hearing from someone they sent me directions to send it back to China which will probably be close to the cost of the dress I thought I d be shipping it back to Chicago-no problem Scam of a place and trash

Multi coloured jumper

The item ordered was described as made from premium fibers It is appallingly bad quality made of cheap nylon poorly put together and badly represented by the pictures What a total rip off

SCAM COMPANY

Ordered what looked like a lovely soft sweater reduced from 69 to 35 What arrived was a horrible cheap knock off in very brash colours which bore virtually no resemblance to the item I thought I d purchased very badly packaged I printed out a returns label but there is no address for returns and when you contact customer service - what a joke- for it they block your emails DON T BUY FROM THEM THEY ARE A SCAM

China-based Frauds

Their website provides an address in Chicago so I thought I was dealing with a US-based company Their return policy said I would have to pay to ship any return OK - I made the mistake of ordering a sweater What I got was a cheap POS at least 3x too small When I contacted the company I got the run around but they finally told me if I wanted a refund I could mail the return back to CHINA It would cost me 38 with no guarantee of a refund No mention anywhere on their website that returns would need to be mailed to China DO NOT WASTE YOUR MONEY THEY ARE FRAUDS