


Based on authentic user experiences
Jules Megan
6737 reviews
N/A
7 months ago
Wish 0 stars was an option
Wish 0 stars was an option I ordered 5 bridesmaid dresses from Bella Luna Milano that were advertised on Pinterest The dress advertised was nothing like what arrived in the post The fabric was a different shade and even looked like a completely different fabric The dresses were paper thin and gaped at the top where it was supposed to be fitted The slit down the leg on the advert was sophisticated the real dress has wobbly lines They are so bad I can t even sell them on ethically Not to mention that their returns policy states way down the bottom of it that they do store credit and not refunds so now I m over 100 down for my wedding I will be far more cautious about buying online from this experience
Allison Anders
6737 reviews
N/A
7 months ago
This company is a joke
This company is a joke I ordered a sage green dress The dress sent to me was teal blue In addition to the coloring issue the dress had strings in 3 different areas on the dress The quality of the dress was awful I messaged them and they replied that the dress color was correct and for me to just cut the strings off a BRAND NEW dress That is ridiculous Do NOT order from this company Save your money
Cheralyn
6737 reviews
N/A
7 months ago
Absolutley Awful
Should have a status minus stars Stay away from this company Product is subpar Requesting a return - good luck You will email for weeks and then they will ask you to return the product to CHINA Nice little surprise they do not include in their return policy
Honesty Best Policy
6737 reviews
N/A
7 months ago
BEWARE CHINESE SCAM SITE
BEWARE CHINESE SCAM BASED IN GUANGZHOU CITY CHINA MASKING AS A CHICAGO USA BASED STORE THEY SELL FAKES AND COUNTERFEIT ITEMS DO NOT SHOP FROM HERE I HAVE BROUGHT A CREDIT CARD CLAIM FOR FRAUD
Shanti Atma Yoga
6737 reviews
N/A
7 months ago
I bought 3 dresses and they turned up
Not like the website at all I bought 3 dresses and they turned up absolutely nothing like the photo It was clear that lighting effects had been used In the photo they were teal and seemed a soft fabric in reality they were lime green and shiney cheap material When I asked about a refund they said they would give a discount code for other items Im still waiting for a reply back from them as I don t want to purchase anything else that will probably be unlike the reality as these were supposed to be my bridesmaids dresses It would be a real shame if they didn t care about customer service and returns it states that there is an easy and hassle free returns policy up to 16 days after delivery
Rachel Medley
6737 reviews
N/A
7 months ago
Complete trash items and customer service
I ordered a medium dress in light pink and a medium in light olive green They sent large dresses in peach and turquoise When I asked to return they said I could pay shipping and they d send me mediums keep the large and the color is what you ordered Never again If you go to their website it looks spotless for reviews But it s actual trash they sent Don t do it
Amanda Thompson
6737 reviews
N/A
7 months ago
Do not buy from this site Trash
Do not buy from this site It looks nice and seems like a legit store based in Chicago USA but the item I received was nothing like the photo and the quality was terrible Trying to get a refund is a joke and after finally hearing from someone they sent me directions to send it back to China which will probably be close to the cost of the dress I thought I d be shipping it back to Chicago-no problem Scam of a place and trash
Ms Churcher
6737 reviews
N/A
7 months ago
Multi coloured jumper
The item ordered was described as made from premium fibers It is appallingly bad quality made of cheap nylon poorly put together and badly represented by the pictures What a total rip off
Mrs Carolyn Jones
6737 reviews
N/A
7 months ago
SCAM COMPANY
Ordered what looked like a lovely soft sweater reduced from 69 to 35 What arrived was a horrible cheap knock off in very brash colours which bore virtually no resemblance to the item I thought I d purchased very badly packaged I printed out a returns label but there is no address for returns and when you contact customer service - what a joke- for it they block your emails DON T BUY FROM THEM THEY ARE A SCAM
Amanda Dodds
6737 reviews
N/A
7 months ago
China-based Frauds
Their website provides an address in Chicago so I thought I was dealing with a US-based company Their return policy said I would have to pay to ship any return OK - I made the mistake of ordering a sweater What I got was a cheap POS at least 3x too small When I contacted the company I got the run around but they finally told me if I wanted a refund I could mail the return back to CHINA It would cost me 38 with no guarantee of a refund No mention anywhere on their website that returns would need to be mailed to China DO NOT WASTE YOUR MONEY THEY ARE FRAUDS