BenidormBooking.com / Alquiler de apartamentos turísticos desde 20€
Based on authentic user experiences
gavin
6737 reviews
N/A
9 months ago
I recently booked an apartment through
I recently booked an apartment through theses for a holiday on arrival into our room we found the air conditioning unit in the bedroom leaking so we had too keep a bucket underneath it and in the front room the sofa bed was broken and kept collapsing at the front of I complained too the office and they said they would send somebody out to it we went out for the day and we came back it was still the same so i phoned the office again and they said someone had been out and fixed both problems but they clearly had after constantly complaining and getting nowhere i gave up and we just kept a bucket under the aircon unit and put a chair underneath the front end of the sofa bed to keep it propped up stay well clear of this company
Hannah
6737 reviews
N/A
9 months ago
Insensitive and Cold
We booked a stay here and several weeks before our stay we asked for a small date change to keep the same stay length but push back our arrival date by one day for my mum s 50th birthday We had a small change of our arrival date due to a family matter and had seen that the apartment we booked was available the following night so thought they would be understanding enough to move our stay by one day especially when the apartment was available and we had given several weeks notice but they declined us this flexibility - rather coldly I think that this shows a complete insensitivity on their part and I would not trust them if they are unable to exercise some flexibility on good faith on a simple matter - they have availability we just wanted to move our three-night stay by one day and we gave almost 4 weeks notice to try to get this date change Very poor
Robert Allan
6737 reviews
N/A
9 months ago
Excellent customer sevice
This was the second year running I ve used Benidormbooking for holiday lets and the whole process of booking through to collecting the keys was made very easy with friendly staff who spoke excellent english Great choice of holiday lets and both the apartments I stayed in were spotlessly clean and well equipped