


Benjamin Berner Swiss Genuine Leather Handcrafted Luxury Sneaker
Based on authentic user experiences
Josh Clephan
6727 reviews
N/A
11 months ago
DO NOT SPEND YOUR HARD EARNED MONEY
DO NOT SPEND YOUR HARD EARNED MONEY WITH THIS COMPANY Without a doubt the worst clothing footwear company I have ever dealt with The shoes are so far overvalued I have no idea how they are allowed to trade The metal sections on the back were scratched the plastic foam feeling sole is incredibly cheap the leather is not of a high quality or finished in a high quality way I cannot believe how poor these shoes are for 300 I also used their size chart to ensure I got the right fit - shoes turned up and were too tight Asked to return them but was told I am now out of the returns period BECAUSE THEY TOOK SO LONG TO SEND THEM I have had email conversations which ended up like many others going dead and they just refuse to answer you Avoid this company like the plague I will be raising a case with the ombudsman and these trainers and not fit for purpose and BB are breaking EU sales laws by not allowing me to return them
James Harvey
6727 reviews
N/A
11 months ago
Poor quality and poor customer services
Poor quality and poor customer servicesBuying process was easy Trainers turned up damaged They didn t come across as luxury handmade trainers Returns process and communication is terrible I was blamed for the damage and customer service department are rude and obnoxious I will be avoiding and would recommend others too
Artur Mkrti jan
6727 reviews
N/A
11 months ago
Don t buy
Don t buy I ordered sneakers through the website I asked them to exchange the number of sneakers where I received feedback that the sneakers were worn where of course they were not therefore the exchange was not approved
Amber Lorraine
6727 reviews
N/A
11 months ago
Terrible customer service
Terrible customer service delivery was meant to come on the 21st december still waiting for the delivery now Been trying to contact the company and just constantly ignoring I ve spent nearly 300 on trainers the worst company I ve ever ordered from
Kutlwii Dir
6727 reviews
N/A
11 months ago
Being trying to contact through email
Being trying to contact through email for the past 7month due to a shipment that got lost along the way to me This company doesn t take it s customers serious And very unhappy with this company
Vedat Budak
6727 reviews
N/A
11 months ago
WARNINGS
WARNINGS Don t order feck all if u are in UK Order trainers 3 days LATER they back to me it s out of stock which is it s available on-line Waiting for refund it s been 10 days still nothing come up so I reported them to my bank as a fraud hopefully I will get it soon
Martin Baguley
6727 reviews
N/A
11 months ago
Disgusting experience
Disgusting experience sent defect pair that were also the wrong size and refused to exchange or refund after sending pictures I commented on their Instagram post and they blocked me avoid this company at all costs
Emma Hancox Em
6727 reviews
N/A
11 months ago
Absolutely awful customer care
Absolutely awful customer care UPS tagged my item as delivered costing over 400 and they was t this was a week before Christmas was a Christmas present and still not received I emailed for update on the case last week still nothing same this week still nothing This is a lot of money and to have no contact is a joke Avoid ordering guys I will legally now try to gain my money back im in the UK i do not trust this seller nor the delivery service they have chosen
Al Salter
6727 reviews
N/A
11 months ago
ABSOLUTE JOKE COMPANY
ABSOLUTE JOKE COMPANY Paid 19 99 for tracked and signed for delivery with a delivery date My parcel was left unattended in a block of flats for a whole day without being signed for and a slip left through the door with no name or contact information when I returned home the parcel had been moved or taken away When I went forward to email them the problem I was ignored Numerous days later I messaged the Instagram page I was promise a prompt resolve and to be hearing back swiftly obviously that never happened I would NEVER suggest this brand to anyone The way they treat their customers is terrible and they deserve nothing from anyone Especially your hard earned money 0 10 rating if it was possibles DISGUSTING
leslie
6727 reviews
N/A
11 months ago
the return shipping system is terrible
the return shipping system is terrible and expensive besides the information they have in the web site isn t current you should be carefull they don t even have a contact number wich is really weird i would never gonna order again there