Based on authentic user experiences
b jansen
6732 reviews
N/A
7 months ago
I got a bad batch of LED matrix
I got a bad batch of LED matrix displays from them and they say it is my fault they don t work I tested panels from another supplier on exact the same microcontroller so there is nothing wrong with the controller nor my code They don t take the displays back because I soldered wires to the boards but you can t test the displays without soldering wires or connectors to them so that is a Catch 22 They don t take responsibility for selling crap products and leave you dumbfounded Bad company
useful things
6732 reviews
N/A
7 months ago
Unacceptable long delivery time
Unacceptable long delivery time - more than 29 days within EU Refund they ignore - must be claimed through Paypal E-mails often not respondedVery very disapointed in such german service
bb foryoutube
6732 reviews
N/A
7 months ago
No refund option for not delivered
No refund option for not delivered items Delivery time and communication is their biggest problem
Jack
6732 reviews
N/A
7 months ago
Jack
Several months ago I registered as a member of BerryClub because I was interested in purchasing RaspberryPi There is a shortage so only members can buy it there Last Thursday it appeared it in stock I added the kit to cart went to checkout wanted to pay and in the last checkout step they removed my kit from the cart and cancelled my BerryClub membership I couldn t add it again and had to wait to reactivate my membership By the time they reactivated it the kit was sold out I wrote them an email but nobody replied phone number is unavailable
Emil
6732 reviews
N/A
7 months ago
No reply no goods
I ordered some Sonoff units and i never got a confirmation mail but the money where booked Haven t heard anything in 10 days
Konstantin
6732 reviews
N/A
7 months ago
Avoid at all cost horrible customer sdrvice
Avoid Send ed wrong items and when i took contact answer was it is much newer item I was forced to pay return shipoing at my cost when they send me wrong items Customer service is just horrible
Alexandre Piel
6732 reviews
N/A
7 months ago
Bad packaging missing items
2 orders and both time the package was not sealed properly Unfortunately the second time 2 items of 3 was missing from the package I don t think I will order from them again because I always get packaging issue I will gonna stick to Amazon much more reliable
GDPR Audit
6732 reviews
N/A
7 months ago
Unreliable and Incompetant business Berrybase Sertronics
Made a simple order to a simple EU address 346 kilometers from Berlin and this took 3 weeks plus then they just refunded the order with no explanation A definitive Service Delivery Failure Don t use this business if you need prompt responsible delivery Unprofessional unreliable and incompetent
Jo l Teuscher
6732 reviews
N/A
7 months ago
order cancelled
After one month I got reimbursed with no communication They were not able to deliver the products Shipping was advertised as 3-5 days
Waclaw Kusnierczyk
6732 reviews
N/A
7 months ago
The site is erratic
The site is erratic Won t let place order no shipment method chosen No way to choose shipment method Won t let pay because can t ship Payment method different from selected default Upon refresh payment method disappears Poor experience all over