Bespoke-arcades Reviews

Great Machine Great Customer Service

Having read many positive reviews I contacted Bespoke Arcades by e-mail with some questions and have been impressed by their service from that point onwards I ve had my machine a GTX Stand Up for a few weeks now and it is exactly as described The delivery was on time with a helpful courier and the machine worked perfectly from switching on I ve since made one very basic setup enquiry by email which was sorted within minutes This is a professional outfit who are plainly proud of their reputation and provide sound after sales support Highly Recommended

Jim Michelle Philbrick

Incredibly helpful and informative people Phil went out of his way to ensure we got what we wanted He invited us in to their workshop and showroom Delivery driver was excellent And Eddy the technical expert was so knowledgeable and thorough with the installation it left us feeling grateful that we were dealing with the premier company in the industry

Amazing Service and Fantastic Product

The world of Arcades seems to be growing like crazy and there are more companies out there offering Machines some of which aren t the best for quality of systems I can first hand say my whole experience with buying an Arcade from Bespoke has been the best buying experience I have had ever They kept me up to date with the progress of the build and the customisation options were incredible and when I wasn t sure about something or needed clarity they were always there to offer advice Ridiculously happy with my Arcade and the support I have received from Jack and Phil over at Bespoke Genuinely couldn t recommend them enough as you will get a solid product and a great variety of games to go through I bought the Evo Media initially as I was new to Arcades but if you have the budget I ended up upgrading through their upgrade scheme to the Evo Elite which is the highest spec of components

100 percent recommended

100 percent recommended Ultra professional company providing brilliant products and service Built a custom machine for me with 1000s of games and shipped it to Switzerland for a very fair price Connected remotely and kindly set up some laserdisc games for me for free at my request after purchase After sales support is exceptional and the quality of the machine is top notch When my son brings his friends over it s great to see them being amazed playing some of the games I grew up with as a kid You can also plug in a controller and play AAA pc games using things like shadow or GeForce Now Great purchase

Recommend 100 percent

Hi ive owned the apex elite for 3 and half years now and I m very happy with it the machine is professionally built all the game programs work i didn t have to do anything I WASN T DISAPPOINTED the customer service is excellent they ve just updated my machine over the internet the same day I asked they WANT there customers to contact them anytime if needed its sometimes needed to update programs if you update windows ive tried building my own with flat packs and would defiantly recommend getting the real thing these are no flat pack machines i choose bespoke arcade because they looked like a company i could trust and I m pleased to say they are its all top quality from the machine to customer service recommend 100 percent Jason from leeds genuine customer

Top Drawer Company

Phil and his team work tirelessly on my Terminator themed brief creating a one of a kind machine for me which is truly outstanding The after sales service has been 2nd to none Nothing its ever too much trouble for them and when I have had some technical issues they have always been prompt in logging into my machine to put things right I cannot recommend Bespoke Arcades highly enough I wouldn t hesitate to use them again and would be very happy to chat to anyone thinking of using them

Quality Product Great Service

I took delivery of my GTX Stand Up machine around 3 months ago and am thoroughly impressed with both the product and service provided by Bespoke Arcades I was given honest and helpful advice during the order delivery process which was on time despite COVID The machine is exactly as described and works immediately with no requirements to set up I have since asked a couple of questions about the operation of certain games and received immediate solutions via e-Mail Highly Recommended

Excellent customer service

I contacted bespoke arcades with a question regarding my machine Even though I hadn t purchased my machine through them I received a prompt and helpful response and they were more than willing to help

Fantastic Company

Fantastic Company Great experience from the initial phone call to the final install No hassles or fuss Highly recommended