Based on authentic user experiences
E G STS GROUP
6737 reviews
N/A
5 months ago
STAY AWAY
STAY AWAY By far the worst hire company around they will take your hire order and your money only to waste your time and to call you back saying they don t have it in stock near you but they do have it in a different branch but they won t deliver to your selected one because they just don t care and then they cancel your order just like that and expect that you will be happy with a refund well thank you for my money back and wasted time
Rob Rogers
6737 reviews
N/A
5 months ago
I wish I had read the negative reviews
I wish I had read the negative reviews first Absolute sh--e Took my order and took my money Just before the day of delivery they say they can t get hold of the equipment despite a week earlier confirming they had it in place for the hire date Total bunch of muppets They took my money immediately but it somehow will take several days to get back into my account Avoid these p----- I can confirm this is a genuine review from a pissed off customer
Suzanne Irish-Deverill
6737 reviews
N/A
5 months ago
Ordered a stump grinder on-line to be
Ordered a stump grinder on-line to be picked up from Attercliffe Sheffield Contacted the company the day before to make sure it was there for collection I was told it s there and ready I turned the following day to be told it s not here The manager there said It was delivered to St Mary s depot over a mile away I was not notified it had to be picked up from a different location arrived at St Mary s I was then to be told it had mechanical fault DO NOT ORDER ON-LINE CLUELESS Order direct through your local branch ofBrandon tool hire
Lesley Scott
6737 reviews
N/A
5 months ago
Poor delivery collection service and communication
booked a Friday AM delivery turned up in the afternoon Was told we would get a phone call when 15 mins away didn t happen booked a Friday AM collection didn t turn up rang at 4 30pm and was told they wouldn t collect until Monday no phone call from them to advise that they would not be collecting which was not convenient for us as wouldn t be home so arrranged for the Tuesday They turned up on Monday to collect The Stair decorating tower was missing a safelty clip on one corner and this wasn t advised by the company beforehand or the driver when delivered and one of the horizontal bars was squashed It didn t affect us using but could affect others
GeorgiaS
6737 reviews
N/A
5 months ago
I hired an upholstery cleaning machine
I hired an upholstery cleaning machine and scheduled delivery for an afternoon delivery On the day they delivered it in the morning when I wasn t home couldn t get hold of me on the phone so took the item back They didn t try to contact me again until I called them to query its whereabouts They offered no apology made out it was my fault wouldn t arrange a red livery and cancelled my order Won t be using them again Terrible service and customer service was unhelpful and frankly rude
Barbara
6737 reviews
N/A
5 months ago
Oh my god
Oh my god Dreadful They take the hire order and full payment knowing they don t have the equipment to hire out then take 3 5 days to refund when you have no choice but to cancel Scam buisness Even a member of staff said the whole system fails it needs upgrading lol