Bestdrive Reviews

I put my Honda civic in for a full

I put my Honda civic in for a full service and a pre nct check in march 2024 i returned for collection to be told the brake discs were worn and that the tracking needed attention I was surprised and asked if these would be failures on the nct test I was told that they didn t know I decided to have the tracking done at an extra cost of 35 00 euros The next day I put my car in for it s n c t it failed due to a damaged cover at the steerage linkage arm when I told the examiner it had been serviced the day before he was amazed And said it was such a bad tear you can see the grease behind it so why was this not picked up by the garage Why did the technician working on that very same piece of equipment ie adjusting the tracking not draw it to his supervisors attention And of course the brake discs were not a problem during the n c t test I am afraid my experience with Bestdrive leaves a bad taste in the mouth and too many unanswered questions I would certainly not recommend them to any of my friends and will certainly not be returning for any further works Robert

Rediculous price for tyres and ignorant staff

Rediculous price for tyres staff very rude and ignorant mainly receptionist didn t speak to me when I was trying to pay

They do not answer phones and when they

They do not answer phones and when they do they take your details down and never call you back

Never seem to answer phone

Never seem to answer phone Must have plenty of business

Very bad experience

Very bad experience Charging too much for changing brake pads and alignment cost me 300 for just 2 tyres for an old model car When asked why is it too expensive became very defensive and rude NOT RECOMMENDED Go somewhere else or fix your car yourself if you can

Receptionist has an attitude problem

Dundrum BranchThe receptionist is in the wrong job and will put me off ever returning here He is definitely not a people person His attitude stinks both on the phone and in the garage - huffing and puffing while I was filling in forms Didn t feel very welcome and felt like I was causing him an inconvenience Good price and service time

The staff don t know what they are doing

Dunloaire best drive are a joke I brought my car to Bray Rd best to get my car serviced and timing belt done very good the main man there said I had a problem with the wiring in my car he asked me did u get Yr battery changed I said yes best drive dunloaire did it and said they pulled wires out of the dpf sensor he thould me to take it back so I did I brought the car back 3 times and still didn t fix it turned out that they wired the sensor the wrong way they are a joke in that best drive and the manger Peter and his crew have no manners I will never go back there that s for sureRegards John

Put my car in for a pre NCT check

Put my car in for a pre NCT check I was told what needed to be done to the car would cost me 750 I went to my local garage and all he replaced was a window wiper and my car just passed the NCT Felt I was being bribed

Got my car full service last week cost

Got my car full service last week cost was 239 which was reasonable but much to my disappointment there was no schedule sheet to show that all items were checked When I went back and asked for it I was told new system in place hence no detailed sheet It was the customers only way of knowing that everything was checked Bring back Advance