Bestpetstore Reviews

Scammed me by sending some stickers

Scammed me by sending some stickers instead of a dog coat

Item not received company don t respond to emails

Ordered a dog harness from their website on 12 November was told 1-2 working days delivery window Was sent an Amazon tracking number which on first check showed label created have tried to track several times since and now Sorry cannot find your package Have contacted company twice by email no response think I probably not receive the harness and have lost my money so far not impressed

Item not received rubbish customer

Item not received rubbish customer service avoid this company

DO NOT RECOMMEND BUYING FROM THIS COMPANY

Placed an order with a coupon code with them and 2 days later got an email saying no stock so order was cancelled and refunded I was told to look back in a few days to see when stock became available again I looked a week later and the items were back in stock so again placed the order and as before used the coupon code but this time it wasn t recognised as I had made an account on the previous cancelled order think the code was for new customers The code was recognised when I wasn t logged in though I emailed the company and go told the code I was using wasn t a recognised code now Also it said they didn t have any stock in their warehouse but their supplier did so I could still place an order I did NOT place another order and do NOT recommend this company

Excellent

Excellent service from this store Goods delivered the next day after ordering Very impressive

Thanks you so much Ellie

Ellie jumped on our problem immediately and organised a refund for a mistaken order Ready now for us to re order the correct items for Harry our dog Excellent customer service and wonderful products says Harry Woof woof

Lightening fast delivery Fantastic service

Ordered a large 8m flexi lead for our dog on Friday afternoon Our first time using this company It arrived the next afternoon Saturday Was not expecting that Extremely quick to process our order and Lightening fast delivery Couldn t be happier Will use again in the future Thank you for such a smooth experience

Really fast delivery and harness so

Really fast delivery and harness so much cheaper than anywhere else Thank you so much