


Based on authentic user experiences
Manivannan Sabarajan
6736 reviews
N/A
5 months ago
Motion 7
Diverse options to explore for your bedding needs Customer-friendly staff that helps you prepare good sleep portfolio
Manish
6736 reviews
N/A
5 months ago
Perfect op alle vlakken
quick delivery
Gerald Durbaku
6736 reviews
N/A
5 months ago
Superfijne service
Perfecte keuze
Domiziana
6736 reviews
N/A
5 months ago
Worst customer experience ever
Worst customer experience ever Order placed end September with expected delivery mid October Last week I asked for the refund 3 days later I received tracking info for my shipment without any other kind of communication In summary - Delivery time of 3 months instead of 3 weeks- Very unprofessional customer service that have made a lot of empty promises provided a lot of false conflicting information- Customer service was particularly unhelpful at providing relevant information i e estimated delivery date and kept blaming postNL and mattress manufacturer to justify their endless delay
Riley Verhoeven
6736 reviews
N/A
5 months ago
Order never received nor any track trace link
I placed an order of two items with expected delivery date the next day I paid for the items and received an auto-reply that I would receive a postal delivery tracking link soon We are now 6 days on and I m yet to receive the postal delivery track trace link No sign of my order either There is also no response from this company other than automated emails when I m enquiring about my order If I don t hear from them soon I will cancel this order and request a refund which is a shame because the order concerned Christmas gifts for my children
Evelien
6736 reviews
N/A
5 months ago
Misleading Advertising on Assembly Services
I am extremely disappointed with this company The website clearly stated that mounting was included but they only delivered the boxes without any assembly When I called customer service to resolve the issue they informed me that assembly was not included with my order This discrepancy is unacceptable and misleading
Helge Jaensch
6736 reviews
N/A
5 months ago
Whatever could go wrong did go wrong
Multiple errors during the preparation of the quotation in-store wrong parts on the initial quotation incorrect e-mail address noted Day of delivery was postponed 2 times Upon final delivery and installation not all couplings were present and the installation team could not proceed to install the bed Need to wait another 2 weeks for final installation Good prices bad service
Manivannan Sabarajan
6736 reviews
N/A
5 months ago
TERRIBLE SERVICE
I made an order in January and they ASSURED me that the bed would have been delivered this week Today I received an email saying that my order is not ready and the delivery has been postponed to MAY This is unacceptable since we don t have a bed right now and we have to buy a mattress to sleep on the floor I paid in advance part of the bed so I can t even cancel the order and buy from a serious company NEVER AGAIN
Manish
6736 reviews
N/A
5 months ago
Blatantly breaking European GDPR Regulation
Do not provide Beter Bed with any personal details for a price quote After several emails back and forth with a request to remove my data conform GDPR the helpdesk confirmed all my data was removed A week later I am receiving personal promotional emails from Beter Bed again
Gerald Durbaku
6736 reviews
N/A
5 months ago
3 de