


Based on authentic user experiences
Colter Wood
6731 reviews
N/A
5 months ago
This company is a criminal company
This company is a criminal company They rejected my proof of resident documents I submitted I submitted more than 3 different proof of resident but they kept asking for the one with my name and address when I do not own a property yet So no way to have utility bill in my name I asked them to refund my deposit and then close the account but they closed my account without refunding my deposit I sent them series of messages but they refused to respond to any of them Run away from this company they are out to swallow your money A response to betfinal s rebuttal I am no longer interested in any withdrawal since you do not accept all the documents I presented as proof of address I am no more interested in doing business with your company you closed my acct without refunding me here you are lying about what you did to my account What I want is my deposit refunded same way it was deposited not for you to close my account without refunding my deposit This act can only be done by a criminal company Refund my deposit before closing my account I no longer have access to the account and my money
Elidon Lamce
6731 reviews
N/A
5 months ago
Stay away
Stay away My bet was wrongfully settled It should of pushed but was givin the loss and now I cant even contact support Live chat down and no ones responding to me emails Looks like they have no intention to reseattle their mistake
Ronald Francaoui
6731 reviews
N/A
5 months ago
This site are thieves I make an
This site are thieves I make an withdrawal after 4 to 5 days wey Wil reverse the money don t even bother using this site you will end in tears have been hungry for days now and have fund all my money in betfina
Fabio Rodrigues
6731 reviews
N/A
5 months ago
won t let me make a get-out
I ve been trying for months to cash my profits from betfinal and so far I can t they just say they re going to deposit but they never do that my documents are all checking they asked me for photos and documents and I made available everything they asked me but still they do not comply with their part they just stole my profits and made up a disgusting lie they re criminals is not yet deposited the money I put into my account the money I am entitled to prove it then And I want you to put the money I put in this disgusting bookmaker right away please be honest at least with that I deposited 9 000 reais and I want everything that s mine back
Mike Hardie
6731 reviews
N/A
5 months ago
Not gonna pay you
Had my account blocked for logging in from my work computer that had to be on a VPN and completely stopped communicating with me I have emailed numerous times to try and get paid the 19 700 balance that I have in the account to no avail The terms section 1 6 do not clearly state that use of VPNs are not allowed and unless used to access their site from an illegal country or to mask your current actual location which is not the case for my account at all My account has been fully verified including my proof of residence This is just another Curacao book that will look for any reason not to pay legitimate winners It s a great site if you are looking to just go casually lose some money but if you win don t expect to be treated well and you absolutely run the risk of not getting paid Please see below for the only mention of VPN service in their terms 6 Access to certain Services on the Website may not be legal for some or all residents of or persons present in certain countries We do not intend that the Website and Services be used by persons in countries in which such activities are illegal It is the Customer s responsibility to make sure to not use a VPN proxy or similar service that masks or manipulates the identification of your real location or by otherwise providing false or misleading information regarding your location or place of residence Betfinal com reserves the right to ask for proof of address from clients and to suspend their account until satisfactory documentation is provided I am located in the province of Saskatchewan in Canada which is a legal country I have never tried to access Betfinal or any other web site for that matter from outside of Canada The VPN service on my work computer was a forced security precaution because I worked for a Financial Institution and was forced to work from home during a pandemic I have adhered to all their requests and answered all their questions honestly yet they have blocked my account stolen my legitimate winnings and refused to answer my emails
User
6731 reviews
N/A
5 months ago
The worst bookmakers I have seen Never
The worst bookmakers I have seen Never register in this bookmaker I was one week in Turkey used vpn because I cant open without vpn after I come in my contry my account is blocked because use vpn this is madnes blocked my acount without reason and 224 winings I have stolen from me after took with them this are rules what rules Rules you have to stole money rules you have to joke with people no my friends Betfinal you are wrong back my money stolen from me THIEVES
Dilip
6731 reviews
N/A
5 months ago
WATCH OUT AND KEEP AWAY
WATCH OUT AND KEEP AWAY I gambled a little on the site lost some and then won around 1 6k usd I withdrew around 600 and it was successful nearly as the amount I deposited however when I tried to withdraw my winnings after that my account got blocked with no reason and explanation After messages back and forth with a rude customer service representative who accused me of lying I didnt get any result My account remain blocked on the accusation of multiple accounts with no further explanation I uploaded all proof and facts that I don t have a second or more accounts and this is my only account My documents are used on my account and only account so how can I even owe more than 1 account for example Anyway they scammed my money and kept my account locked with no further explanation
patron
6731 reviews
N/A
5 months ago
Betfinal doesn t want to pay me
Betfinal doesn t want to pay me I ve been a bettor for a few years and use Betfinal I ve never had any problems but the last withdrawal I requested was a week ago and so far it hasn t been credited to my account in the chat they send an automatic response apologizing as well as via WhatsApp and the same thing but they don t resolve my situation I would like to ask Betfinal to resolve this issue as it is an excellent house that even with my limited account has always fulfilled its commitmentsBetfinal n o quer me pagar Sou apostador a alguns anos e utilizo a Betfinal Nunca tive problemas porem o ultimo saque que solicitei j faz uma semana at agora n o foi creditado em minha conta no chat eles mandam uma resposta autom tica pedindo desculpa bem como por WhatsApp e a mesma coisa porem n o resolvem minha situa o Gostaria de pedir a Betfinal que resolvesse esta quest o pois uma excelente casa q mesmo com minha conta limitada sempre cumpriu seus compromissos
Elidon Lamce
6731 reviews
N/A
5 months ago
Scam on withdrawing funds
All fine smooth easy and fun until it came time to withdraw my winnings After sending several documents several emails WhatsApp s in site chats they release 700 of my 2500 winnings Then they say there s a problem and I have to sign up to MuchBetter I reviewed MuchBetter horrible ratings and scam alerts and wasn t impressed I tried to ask them for another way got rude messages back we already told you Finally signed up because they gave no other option In the end I saw 2000 of the 2500 Immediately closed my account Scam scam scam Be careful out there
Meshaal Alnasry
6731 reviews
N/A
5 months ago
If you win u get blocked
Dear playersI would like to share my honest experience with this company I used their website to play for a while and i lost quite a lot but then i got lucky and started winning big amounts that s when it get dirty with them and not fun anymore I got good session in casino and started winning however website started having quite issues like bets get rejected when ball would fall on my number and not getting rejected when i would lose Well honestly thought might be a connection issue so I continued Unfortunately it happened again then suddenly while i was placing my bets they logged me out Again thought some issues with connection I tried logging back to not lose the good session i was having it shows errorI sent them email no reply I tried again it suddenly opened amd thought I might continue where i left I was playing and believe me most bets that supposed to win they got refused and ofc this a way to make me bet more and lose more until i lost all I tried to contact them about issue bit they don t have a real answer they jist tell me do you have evidence honestly I didn t think to screenshot my misatke Later I tried again to play some small amount juat to se how it works and this time tryin to get eveidence if same issue happensI started playing again and losing ok fine losing is what they wantBit when I started winning again slowly slowly they immediately logged me out I tried to reenter and i see blocked I sent again email along with many previously not answered mails and they told me we blocked you because we are trying to protect you bla bla bla yes sometimes betting gets addictive i was not addicted i was pissed of and disappointed and really sad to play me dirty and make me lose this way However when they blocked my account already didn t make much because they saw im winning and ofc they re blocked me and most important i placed 2 good sport bets there for e period of 1 week time until all games play but my account is gone and they don t even reply to me for an answer about it If bets will be paid if i win or they will give me the money I initially placed Nothing nothing at allIn summary please never bet with this specific website because you will never win and if you do you will get blocked don t be a victim like me I would love to file a case towards them I do have betts screenshots and website malfunction screenshots i will see what i will do hope i get also som advice from community here Ah there is something very important to mention I always communicated with then in a very nice and polite way never insulted in any kind of way They have absolutely zero reason to give me a block if and not return my betting money