Betterbatt Reviews

Helped me in an unfortunate situation

I ordered a laptop battery for an old obsolete netbook When the battery arrived it didn t fit properly I imagine that the model has since been superceded I contacted Better Batt regarding returning the battery as it was unsuitable Not only did they agree to provide me with a full refund but they also paid for a prepaid postage label to make the return easier I wasn t expecting this as none of the problem was their fault it was just an unfortunate result that the battery didn t fit and the one I needed wasn t stocked any more Full marks for integrity Full marks for customer service Full marks for being good people Even though I didn t end up with the product I wanted I can t speak highly enough of the way Better Batt conduct their online business

Excellent service

Communication response and delivery were above and beyond Thank you

Really helpful people

Really helpful people who helped me make an exchange for the correct battery after ordering the wrong one

Battery replacement

Better Batt paid attention to my concerns and resolved my problems

Excellent service

Excellent service quality and price Great company to deal with

A completely unasked for refund

I received a completely unasked for refund for a battery that I had been unable to use for no fault of Batter Batt My device failed AFTER I had installed their battery It worked long enough for me to be sure it was not a fault with the battery but another unrelated issue Despite that fact that the battery supplied had been opened and used albeit briefly and that I made no claim against them Batter Batt went ahead with the refund on a goodwill basis

Great service even when they couldn t make a sale

Couldn t find my laptop on the site so mailed support Couldn t identify from model alone so asked for either details or a photo With a very confusing label I just sent a photo VERY quick response advising the part number I needed sorry we don t carry these but try here So excellent support even when they didn t make a sale

Great Customer Service and fast

Great Customer Service and fast delivery Thabk you so much