Betterbedcompany Reviews

The bed is good quality and the service

The bed is good quality and the service was good The only annoying thing was the instructions were a bit hard to follow The screws and bolts were not labelled on the packaging so took us a while to figure out which was which when when trying to match them to the diagrams

I was given detailed product information

I was given detailed product information and the time and space I needed to come to a decision The young salesman was very helpful polite and friendly A very good shopping experience

Great service

I received a telephone within 5 minutes to confirm order received and being processed and that delivery would take place as stated The day before delivery i recieved text to advise a 2 hour window followed by a call 20 minutes before arrival Great service and product arrived safely with no damage

I actually had to cancel the bed frame

I actually had to cancel the bed frame due to unforseen circumstances that was on order and already out for delivery but Lee was very helpful and managed to stop the delivery of it Thank you Lee for your consideration and helpfulness

Flawless Experience

I ve been looking to replace my mattress with for the same mattress that I bought 7 years ago and found one on the better bed company website at a very attractive price On the day I ordered my mattress I got a very polite phone call from one of the team to organise and confirm my delivery timing On the delivery day the 2 delivery men where extremely polite and helpful getting my mattress upstairs As experiences goes I cannot fault it absolutely flawless if I could add another star I would Thank you so much

EVERYTHING SUPER

SPOKE TO LEE ABOUT OUR ORDER AND HE SAID IT WOULD BE DELIVERED WITHIN TWO WEEK AND IT WAS JUST THAT THE DELIVERY GUYS TEXTED US WITH A DATE AND TIME AND THATS EXACTELY WHAT IT WAS SUPERB EXCELLANT SERVICE THROUGHOUT WOULD HIGHLY RECOMMEND

Excellent and efficient service

Excellent and efficient service throughout I ordered a matress online and received a phonecall shortly after to arrange delivery on a day suitable for me Delivery went ahead as planned and the communication ahead of time was great to keep me informed Everyone I spoke to has been professional polite and helpfull I m really happy with my new matress it s just what I wanted very comfy and supportive I highly recommend using Better Bed Company

Great service Will use again Recommended

Was referred on to Better Bed Company by another retailer Lee really looked after us Got us what we wanted when no-one else could Super quick Really friendly Good service Will use again Recommended

Great customer service

Great customer service one of the items I ordered was not coming in until end of January and they called me to let me know Also very good prices compared to other sites I looked at for the very same furniture The free delivery is also a bonus and delivery was quick and efficient for the furniture I have received already My furniture has not been built yet as waiting until I receive my tv unit but it all looks good quality I personally would recommend Better bed company