Based on authentic user experiences
Veselka Jensen
6731 reviews
N/A
8 months ago
Incompetent
After a very slow process which lasted a few months my treatment plan was cancelled It was a huge waste of time dealing with BetterSmile The technician who first handled my case left the company and I was offered to move to another branch of their clinic Then they wanted me to start the process all over even though I was there for checkups already two times and had approved the 3D model and signed the agreement forms The two so called checkups which I paid 2 880kr but were so called free were just photos of my teeth then they wanted me to go get another actual dentist check up which I have to pay for but then it will be free later on after a deduction and they wanted my own dentist to take responsibility if something goes wrong with a problematic back tooth I had operation on previously My dentist had confirmed that the tooth is fine and Invisalign treatment will not be an issue Nevertheless these so called experts in BetterSmile wanted to proceed with the treatment but have the responsibility of it transfered to my dentist What This is what you are paid for - to know and make decisions if the treatment is safe not just take people s money and then blame someone else if things go wrong Not only did they keep wasting my time by wanting me to go to check up after check up after check up but take no responsibility of the outcome I will be going to one of the many other clinics in Copenhagen which offer such services but definitely won t recommend BetterSmile to anyone
Ryane Wong
6731 reviews
N/A
8 months ago
Good experience with BetterSmile
I ve had a very good experience with Katrine as my lead dentist during my invisalign journey She explained every step very clearly and I always knew what to expect She also helped a lot in soothing my nerves as I tend to get nervous at the dentist The process itself was in general very straightforward other than the discomfort of wearing the aligners for the first time for about a week there was no significant discomfort and pain throughout my invisalign journey I m overall happy to have worked with BetterSmile for my new smile
Elena Perez
6731 reviews
N/A
8 months ago
Excellent experience tak
I ve recently finalized my Invisalign treatment BetterSmile has provided excellent care Always very flexible efficient and reliable in scheduling appointments I am very satisfied with the results on account of Katrine s professionalism and dedication in ensuring the outcome would be the desired one Camilla s and Maja s were part as well of this great customer experience where I was kept informed during the whole process and understood what the next steps were I can highly recommend it
Freddie Smith
6731 reviews
N/A
8 months ago
Outstanding treatment and results
I have just completed my 18-month Invisalign treatment with Camilla at BetterSmile I originally began the treatment to simply reduce overcrowding in my lower teeth making them easier to clean but the results have gone above and beyond and have dramatically transformed my smile and confidence I m thrilled with the results My close family feared that I would lose the essence of my smile if I had my teeth straightened - but they now agree that it looks natural and appealing Camilla and the team are clearly extremely talented and worked conscientiously to make sure my bite was looked after despite both my top and bottom sets moving and expanding The process has been terrific and constantly rewarding - it took a while to save up for the treatment but I m now very glad I made the investment Thanks again so much I will miss coming in for my consultations
Dave Hunt
6731 reviews
N/A
8 months ago
I am very happy with the results of my
I am very happy with the results of my Invisalign treatment from BetterSmile Katrine was great to work with and really came through with the promise of getting my teeth straightened to my satisfaction We went through multiple revisions at no extra cost and I never felt rushed I would highly recommend BetterSmile because of their devotion to quality and customer satisfaction
Marko Mitrani
6731 reviews
N/A
8 months ago
Healthier mouth
I ve started with aligners 2 years ago and they changed my life The difference in my smile is HUGE I ve had crooked teeth all my life with a lot of pressure and I found it impossible to floss which caused various other issues Now I am able to floss and keep hygiene every day without any issue The folks working with me have been amazing and I saw no reluctance to prolong the treatment if they were not 100 satisfied Everybody I know kept commenting on how beautiful my teeth became but I am the happiest about the hygiene and not having any cavities anymore