Bever Reviews

The shop sold me a 100 waterproof

The shop sold me a 100 waterproof jacket that got me fully soaked in a 15min rain Returned the jacket to the store two weeks ago and just got notified that will take another four weeks to get their decision on the return In the meantime have no money neither the jacket and its the middle of the winter Endless talks with the customer service and no decision makers Just buy your stuff from a decent online retailer Unhappy Customer Hopefully shops like that wont last long

If there s a problem you re on your own

Bought a pair of walking shoes for two hundred euros They felt ok though the salesperson was quite keen that the best fit was a size that felt a little too snug to me but not painful I decided to trust him and his professionalism Well now the shoes cause me physical pain when I walk more than 2km Not his fault mistakes happen Shoes are tricky I tried to return them but because I had worn them outside I was flatly told no by the manager and the case was closed No opportunity to make a plan refurbish the shoes really just a quick clean I ve worn then 3-4 times and let me pay for that then exchange them No opportunity to donate the shoes to the needy and give me a steep discount on a new pair really nothing Now I m stuck with shoes that I can t walk in without pain I d accept this from a cheap online retailer but the whole point of paying two hundred euros from a physical store is supposed to be better service and customer support Absolutely not worth it Never shopping at Bever again Suggest you buy from any cheap online retailer instead the support is the same zero

DONT GO HERE

DONT GO HERE ANYWHERE BUT HERE Terrible customer service I had nothing but bad experiences with multiple staff members I really regret spending money here Bever spell it with an N and not a B and you will be OK

They have great stuff but the staff is

They have great stuff but the staff is unhelpful every time I go there I think maybe they re having a bad day but my experience over the years has been bad so I will not go back They ignore you when you ask a question they re very unpleasant Needed a warm coat today was willing to spend a lot of money walked out

Terrible customer service

Terrible customer service For such prices you would expect at the least decent service It s not worth it Take your business somewhere else

Poor after sale service

Poor service I wanted to return repair ask for advice about my jacket which I bought there 3 weeks ago The material got torn and worn after carrying a snowboard Extremely weak materials used in a tech outdoor jacket which is sold and marketed like this I did not receive any willingness to help and only got blamed that it was my own fault and they are not going to do anything with that only offering paid repair and no help with filing complaint at the company which produced the jacket I find the lack of sympathy and solutions outrageous after buying such an expensive cloth item which failed because of poor materials while using it When I m buying something a premium jacket at a premium outdoor store I expect service especially in a physical store which was not delivered Quite weird because most online webshops would help with a return like this no questions asked Just learned a lesson that it s sometimes better to just order online Bever lost me as a customer

Packages Do Not Deliver As Promised Refunds aren t given

Ordered a 400 euro jacket and it was sold with the promise that it will get delivered the next day Not only that it was not delievered but the refund was also refused saying that they need to wait till postNL finds the package They refused to send another saying its too expensive as well Thereby locking in cusotmer money and refusing a re-order is insanely bad service Do not order online Pick up at the store if at all

HY PEOPLE I WORKED FOR BEVER IN MY

HY PEOPLE I WORKED FOR BEVER IN MY LIFE I HAD BAD WORK BUT TIS BAD NOOOOOOOO THEY TREATED ME AS S T I WANTED DAY OFF BECAUSE DAY BEFORE I LIFTED TENT 50plus NO ONE HELPED ME DISGUASTING I ALMOST ENDED IN HOSPITAL WHAT THEY DONE THEY FIRED ME BECAUSE IF I AS WOMEN CANNOT LIFT 50kg WITH SMILE ON FACE AND MALE PART DONT WANT WELL IM GARBAGE