Bfreeaustralia Reviews

Extremely disappointed

Extremely disappointed This company makes so many false claims in their advertising about the sizes the bras cater for It s absolute rubbish They are not suited to large breasted women They post supposed legitimate reviews from customers however as soon as I posted an honest review about my experience it was deleted I was blocked How can you trust the reviews from a company that does that If you have to return because the item doesn t fit the size guide that they provide they actually charge you a fee You still have to pay the shipping costs to return an extra fee on top Their customer service is atrocious I emailed a question about sizing before I purchased which they never answered that should have been my first clue not to trust them

A consumer right is a refund

A consumer right is a refund Bfreeaustralia begrudgingly - after many hoop jumps - provide a refund and even then they keep a percentage of the refund for their costs I call that ordinary

Received faulty bra didn t get a refund

Bought their wireless minimiser lace bra washed it once and the lace snapped in multiple places throughout but because it had been almost two months since I received the bra all I got was a discount for 15 dollars Really says something that they don t believe their own bras should last longer than 2 months without significant damage Added with the fact that the size chart isn t accurate and having to send it back is up to the consumer to pay for According to the size chart I was fit for their size L XL but it was much to large to the point it didn t minimise at all Even with the correct size I still have spillage on the top so the fits up to an F is definitely false as I m an E cup Overall wouldn t recommend not worth the hassle especially with no money returns on top of all the faults The fact there s not one one star review or even a two star review also makes me suspicious Update to reply to company feedback The lace isn t broken at the edge but throughout the middle which can be seen in the photos Trimming isn t an option I d have to rip off the entire lace panel Wear and tear shouldn t happen after a few wears and a single wash I ve never seen this happen to any of my lace or delicate garments before even after owning for a much longer time A 15 dollar coupon isn t helpful as I would not want to purchase another bra that will break so quickly with not option to refund and if the size chart was not accurate for my first purchase who s to say it would be accurate for the next It adds up quickly to pay shipping for every return even if the fault is not the customers

Waste of money

Poor cut no support distance between shoulders and armpits huge Would have given 0 if I could

Terrible

Terrible Beware that sizing is inaccurate The stick on bras I purchased were much smaller than they advertise There is absolutely no way a larger breasted person can wear these Absolute rip off given that they do not refund for stick on bras I understand that they can t exchange this item for hygiene reasons but the product isn t fit for purpose based on the ridiculous size system Don t waste your money or your time

Do not buy from this lot

I purchased a Bra and was very disappointed in the quality You have to remove the pads and hand wash separately ALso the pads are very poor quality and twist and snag in their pouches and dont add a jot to decent shape The sizing is poor smaller than expected Clicked on the Returns link only to find no refund just another product or a store credit AND A 10 INVOICE to get the return address as a sticker What Returns are a customer right Let alone paying for them Shocking gouging yes I know your returns policy is in small print at the end of the returns link should one find it I just assumed the right to a refund as so many of my suppliers offer

THE SAGA CONTINUES WITH Bfree

The saga continues with Bfree It could be interpreted as a joke if it weren t for the fact there s nothing free about this company 10 to return substandard intimate apparel so small it s obviously Asian sizes and then charged an additional 10 postage for a still tiny inferior garment Upon sending the item back I ve been attempting to contact customer service for well over a month and I m ghosted both by email and on the site itself which in my opinion is a drop shipping company I have a friend who ordered what suspiciously appeared to be the exact items from TEMU I was promised a refund on both the items bra and shorts and if the issue isn t resolved soon I m taking the matter to the relevant authorities

Inferior incorrectly sized products

Dreadful quality products I bought a crop Top Bra that it physically took the skin off me it was so rough The material was akin to sandpaper some sort of cheap nylon that literally hurt to touch When I complained they redirected me to a sight that said that I hate to pay to have it returned as they didn t include any return details in the package Then they had the audacity to send me more promotional rubbish with a 10 voucher included Appalling

Bad merchandise bad customer service

Sold a very poorly I ll fitting item of dreadful quality I wanted a refund but only if I paid for a special return bag label plus postage Staff contact sent me on a wild goose chase about their return policies Then they used delay tactics to avoid giving me a refund through PayPal Thoroughly disgusted with the way they treat their customers having spent hundred of Dollars on items in the past