


Official hlins Suspension Service Centre BG Motorsport Ltd
Based on authentic user experiences
tim
6737 reviews
N/A
5 months ago
Magnificent say no more
Absolutely splendid company to deal with and this is why Back in July I phoned up and spoke with Ben to enquire about getting my Thruxton R suspension setup From the outset Ben was exceptionally caring as I informed him I was a fair weather rider This was no issue to Ben who reassured me that they could accommodate my needs During the conversation on the phone Ben asked questions which led him to believe I might need uprated Ohlins springs as I was borderline weight wise Ben ordered them in and said they might not be needed but it was better to have them to hand than not Anyway just over a week later I booked in to get them done Just before I was due to visit I major mechanical fault appeared on motorbike I phoned Ben and explained the situation Ben showed empathy and told me to call back once it was sorted I kept in touch with Ben every couple of weeks Finally in October I got my bike back from repair On my first outing a further fault appeared I dreaded calling Ben this time but nervously did so thinking Ben might think I was taking the biscuit so to speak Ben understood and showed no sign of getting frustrated with me Second fault fixed booked in once again It took approximately 4 further bookings in order for the weather to be dry All I can say is that Ben has the patience of a Saint and true his word not only accommodated me but went above and beyond anyone s expectations Upon arrival at BG I was greeted by Jane who was very polite and offered me a drink and gave me a seat near my bike We had a natter and just like Ben Jane was an absolute pleasure to deal with A short time later I was introduced to Victor who was going to be responsible for my suspension setup Victor was very knowledgeable he took various measurements around my bike I wont cover the details on this review as that spoils the fun Anyway just like Ben and Jane victor tended to my every need Initially he setup my bike using the stock Ohlins springs however it quickly became clear that they were on their limit no pillion could be carried Following a discussion I opted for the uprated springs During the rest of the morning once the new springs were fitted I did several test rides with a few tweaks and we got to a very happy place It was like riding a different bike The whole experience was out of this world If anyone is considering getting their suspension looked at whether service purchase or modification you really are in safe hands with BG Motorsport
Tristan Murless
6737 reviews
N/A
5 months ago
Does what it says in the tin
I have recently dealt with Jane at BG Motorsport for service repair to my Morgan 3 Wheeler Ohlins Jane was fantastic as was the service repair I highly recommend these guys