Bhcosmetics Reviews

I ordered from this company 2 weeks ago

I ordered from this company 2 weeks ago and immediately after placing the order realized that it would not ship to my location before I left the country There was no other option for 1 day shipping on the website Therefore I contacted the company to be told that the shopping address could be changed after the items were processed after receiving the email that they were processed I contacted the company again only to be told that that information was incorrect and I would have to have the package returned for payment to be credited Needless to say the hotel still accepted the package with no other way of having it shipped to me Thanks BH you rock- NOT Never ordering AGAIN

STAY AWAY FROM THIS SCAM WEBSITE

DO NOT BUY FROM THIS SCAM WEBSITE I tried to order from bh cosmetics twice and both times my order is unable to be delivered to me because bh cosmetics did not even put my address on the package I WANT A FULL REFUND ASAP Order Number 2353698

BUYER BEWARE

I really wish I had read the reviews I had a similar bad experience The customer service is terrible which they know and don t care My order was marked as delivered which it wasn t I contacted the company and it took a week to respond The company s response was basically that it says it s been delivered and so it s not their problem anymore They told me to take it up with the USPS If you do order from this terrible company just remember that they ll take your money and it s your problem of whether or not you receive what you paid for

incorrect address

Ordered twice from them and both times my package arrived in my country but was sent back to the States due to incorrect address My friend ordered around the same time as me during my first order and experienced the same thing

I m only giving one star because I have

I m only giving one star because I have to They really deserve 0 stars Worst shipping and customer service EVER I placed my order on 7 7 20 and here we are 7 20 20 and I still have no product They sent me tracking info but when you click it says shipping label created but no shipping info because they haven t shipped my products They re using the pandemic as an excuse for their poor shipping and customer service Don t waste your money Go elsewhere I ordered from glow recipe on 7 17 20 and already received my products I also ordered from express on the same day as Bh cosmetics and received that order as well Take your hard earned money elsewhere

DO NOT ORDER FROM THEM

I ordered over 100 worth of items in November of 2017 It took over a month to receive my items I emailed and called numerous times about my package and they only answered me after I commented on their instagram page and other people were commenting about their terrible service as well They lied several times about when my package would be shipped They told me in November it would be shipped and it didn t ship until December 15th I asked for a refund and they told me the only way I d get one is to refuse the package upon delivery Terrible customer service They lost a very loyal customer

Awful Customer Service

I ordered 4 items for my daughter 24 days before Christmas it took 2 and a half weeks to arrive and I m missing 1 of the items I ve been trying to get a hold of customer service by email and phone for more than 24 hours now and I can t get anyone to respond Looks like I wont get my full order by Christmas

lack of efficiency and poor customer service

super bad customer service and efficiency i ordered my items and i waited a month only to check that parcel is still in their warehouse i then wrote an email through their customer service but no reply from them at all after 1 week Now i was only informed that it was returned to their warehouse for no reason no updates were received till today