


BIBO: Instant Hot/Cold Water Dispenser & Filtered Water Machine - BIBO
Based on authentic user experiences
matt reeve
6730 reviews
N/A
9 months ago
great service
i called with a minor issue service department came straight back and arranged a visit next time they were in the area which was fine engineer came replaced the control panel gave it a quick clean and left it working He was very polite and informative 1st class service all round very happy with the machine and the service
Bob Russell
6730 reviews
N/A
9 months ago
Excellent product and outstanding
Excellent product and outstanding customer service both by phone and in person We ve had our BIBO for 10 years and family have subsequently bought 2 more for mum in law and her sister both of whom are also very pleased Bought originally because my wife only drinks chilled water as opposed to my constant tea and coffee Also good for filling the hot water bottles at this time of year Only two faults in ten years one small water leak fixed remotely through excellent phone and written instruction and recently a solenoid went - fixed within a week by absolutely charming female engineer Thank you Dawn i don t usually do reviews as too many nowadays but I think exceptional service should be acknowledged
Maggie W
6730 reviews
N/A
9 months ago
Deeply Involved in providing An excellent Service Appreciated
Very good manners Engrossed entirely in his very thorough workVery pleasant I have very Poor health So his kindness very hard work was outstanding Making me feel secure about what i drink
Sam
6730 reviews
N/A
9 months ago
Excellent from start to finish
Having previously been with Virgin Pure then Culligan after they brought out the commercial side to Virgin we couldn t be happier now being with Bibo The machine its self is brilliant and looks great in the kitchen and service was second to none Milly R was always quick to get back to me and answered any questions perfectly Delivery of the machine was quick and the installer Tasha was quick knowledgeable and very bubbly Overall would recommend Bibo to anyone considering getting a water machine
John Rose
6730 reviews
N/A
9 months ago
I recently exchanged my BIBO after
I recently exchanged my BIBO after having the first one for 15 years Generally speaking I m very happy with both the product and service There s no question about the usefulness of the machine but it comes at a cost With this new machine I ve taken out a service plan that I find very useful but it s quite expensive nevertheless overall I find the BIBO an essential kitchen utensil
Robert Glenton
6730 reviews
N/A
9 months ago
We had an ongoing intermittent fault
We had an ongoing intermittent fault with the water machine The first time the engineer replaced the touch pad This did not resolve the situation so on second call out they replaced the whole unit They could not have been any more professional and helpful They did not quibble and treated us a valued customer s
Ren
6730 reviews
N/A
9 months ago
Great Water Filters
Great company the water filters are very good and their maintenance is always booked in advance and done every 6 months to a high standard We have had 2 of their filters in the office for over a year now and it s been great Can t recommend them enough
Jon Petts
6730 reviews
N/A
9 months ago
great sevice on 2 machines
We have 2 machine which are heavily used and have worked superbly until recently when both machines failed to automatically turn off when cup is ful I called you and 4 days later a engineer came fixed the problem on both machines by fitting 2 new displays He carried out a routine service as well which included replacing both the water heaters as part of that service Great Service and attention to detail
Abdullah Shohag
6730 reviews
N/A
9 months ago
Very pleased with our Bibo
Very pleased with our Bibo water machine It has been working great without faults and gives a peace of mind that we are drinking filtered water The installation has been easy and professionally carried out The unit looks great and fits our kitchen theme The pipes have all been run nicely in a tidy manner during installation Customer service has been superb and a minor issue has been dealt really well and resolved Well done team Bibo and keep up the good work
Consumer
6730 reviews
N/A
9 months ago
I would highly recommend this product
I would highly recommend this product I m really happy with it and so glad I chose BIBO over others The installer was exceptional she went out of her way and is an asset to the company