Biffa Reviews

Great Customer Service

Spoke to Shannon within less than an hour of submitting a quoteShe was very polite and helpful in sourcing the exact product service we may requireExcellent customer service and valuable staff member

Alfie was excellent with all the help I

Alfie was excellent with all the help I needed - plus with follow up and confirmation a very smooth process - THANK YOU

Rachel Dye

Rachel Dye has been very helpful at providing waste management quotes for all my events She is very good at communicating with me and has answered all my requests I also appreciate how quickly she has provided quotes for me

Charity Retention Quote

Spoke to Mike he was very helpful in sorting out the query and giving our charity the most economical rates possible thank you

Helpful Customer Service

Alicia Nadan at Biffa was very quick and helpful in dealing with my issues that other members of staff could not sort out I appreciate her professionalism regarding this Benedict Matthews also played a key part in pushing my issues forward

Excellent Customer Service

Alicia Nadin who handled my request to cancel the contract was not only very courteous but she was understanding of the circumstances and immediately took the heat out of the situation Alicia showed complete professionalism and is a credit to your organisation

Chloe Green was more than five starer

Chloe Green was more than five starer cheerful helpful and sorted our issue in a flash Thank you Chloe for all your help happy customer

A Customer Service

Set up bin service collection for my new business with customer service advisor Alfie Proper gentleman and very easy to deal with Explained everything very efficiently and professionally This guy is an asset to Biffa Based off his customer service I d recommend Biffa to anyone looking to use their services