Metal Buildings Metal Garages and Metal Barns Building Specialist
Based on authentic user experiences
Shelly Rivers
6735 reviews
N/A
7 months ago
DO NOT BUY NOT WATERPROOF
The building leaks from the window and all sides and under the door The owner suggested it the concrete wasn t level and we should seal it Part of the agreement before they installed was that concrete pad be level which was verified by their crew and I have pictures of the floor with a level on it and there are no uneven points We sealed it yet it still leaks Water runs down the window when it rains and has soaked everything in my garage Don t buy these buildings they ARE NOT WATERPROOF
Joe Suspect
6735 reviews
N/A
7 months ago
No customer service
My building was completed in may 2023its has leaked from rain since day 1 on all windows and doors doors where scratched and dented from construction I have been asking for help or repairs since May I spoke with a woman named Laura that said she would get back to me and never has and wont take or return my calls now about 2 month ago the 14 ft door came off the tracks from wind I called and asked for help from them and again no help I have had to handle all repairs my self now as i have to complete my project Big build direct has been no help at all not even with touch up paint I am building 2 more property s with buildings but I will not use Big buildings direct thats for sure
Jack DeMaio
6735 reviews
N/A
7 months ago
BUYER BEWARE
BUYER BEWARE My wife and I put a deposit of around 4000 down with Big Buildings Direct to have a workshop built in our backyard After speaking with our township we did not meet impervious coverage requirements to have the workshop built on our lot We sent Big Buildings Direct a cancellation request sent them our denied government permits as they required and we were within the 90 days cancellation window and they fell SILENT Zero communication since then because they feel entitled to our money when no resources were allocated to this project no project date set or reserved and we received NOTHING from them Our Rep Bill Alexander told us on the phone it was easy to cancel and we d get a full refund if for any reason we couldn t move forward Of course they only care about the sale and not helping their customers As business owners ourselves Big Buildings Direct s actions are shameful and negligent of their civil duties
Coleen Wildfong
6735 reviews
N/A
7 months ago
Excellent from sales to installation
Excellent from sales to installation Tucker Fine sales rep was superb from get go and he stayed with us the entire process American Steel who processed the order was also professional and great to work with Pricing was reasonable and upfront The installation team was prompt professional and disciplined from the moment they arrived It took about 5 hours to complete the project Juan Jose and his crew deserve a special shout out for a job well done After permits were pulled the entire process went flawlessly Our building is 16x22 with a 4 12 pitch and a 10 roll up door The structure is solid and also nice looking from the road We highly recommend Big Buildings Direct to work with as they deliver what they promise