Bigeasy Reviews

On Sunday we have visited Big Easy

On Sunday we have visited Big Easy Westfield We had a lovely meal there great atmosphere too Only waiters should be more attentive but as a new branch I think all was great Definitely recommended

Had a wonderful time at the Canary

Had a wonderful time at the Canary Wharf location Our waitress Emily Y was phenomenonal and made the entire evening perfect Big five stars to her Management should definitely make sure she hears about this as she made our night absolutely perfect

Poor service poor food charged over 200

Poor service poor food charged over 200 pounds for three of us and we were rushed to eat and leave steaks were as tough as boots best part was leaving

Food was stone cold paid for to burgers

Food was stone cold paid for to burgers with extra cheese they came out with no cheese whatsoever 60 for two burger and chips was a total ripoff No customer service at all Was supposed to be a special night and they ruined it Feel totally ripped off and disappointed Same on you bluewater

Bluewater Absolutely astonished at the

Bluewater Absolutely astonished at the price of the meals and to add an extra kick in the nuts we are sat next to 2 people screaming and shouting Had a waitress rushing for the drinks then somebody completely different walking past took our food order and then when the bill come automatically charged 12 5 service charge What restaurant presumes to put 12 5 on top surely that s up to the customer to decide I genuinely would have been okay if the service was brilliant and the food was good but I might as well have gone to the local pub horrible experience

Avoid Big Easy

Big Easy - Westfield Stratford From start to finish a terrible experience The man that greeted us was absolutely fuming at the world for whatever reason Our drinks order took a long time to come and when they finally arrived the waitress accidentally spilt one of the drinks Which was fine but she didn t apologise and just asked if we wanted her to swap the half spilt bottle The obvious answer being yes The member of staff didn t even clean up the spill properly just used our napkins and then disappeared leaving us a sticky table We then finally ordered 3 burgers and a side of mac cheese The burgers were all very dry and the mac cheese never arrived I even asked 3 separate members of staff for another drinks order and asked where our side was 15 mins goes by and no sign of anything At this point we were in a rush to leave for a show so we just had to deal with the situation I then had to ask for the bill three times before it came and they had the cheek to add a service charge A very bad experience with lack-lustre staff who clearly don t want to be there

An insult to American food and service

The Big Easy used to be great we used to venture the Chelsea location years ago and have very fond memories This is why I recommended to have our Team Christmas dinner at the Coven Garden location I have learned to regret this now as the food was incredibly substandard and the service was very poor They prioritise drinkers at the bar rather than the big groups of tables that are spending hundreds for dinner The meat was very dry and the Manager s only offer to put this right was to throw some barbecue sauce on it The live music was a highlight and they made a good Negroni but will never eat there again Blues Kitchen is a hundred times better try that instead

Take away order Canary Wharf

We ordered a couple of items with add ons for take away via there online service and two items were missing I tried to reach them straight away via email but never got a response Not the first time this happend to us We won t order there again

Horrible tasteless food

Horrible tasteless food stone cold missing chips and sauce from the order jumbo prawns were tiny and delivery took forever because the restaurant took ages to prepare and the driver was stuck waiting The worst part is the prices are ridiculous for what you get thank goodness there was an offer but still the worst 42 00 I ve ever spent on Uber eats Wish I could give zero