Reviews
3.55
5-star
42.03%
4-star
14.49%
3-star
14.49%
2-star
14.49%
1-star
14.49%
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Stewart
N/A
6 days ago
Great service and communication
Great service and communication My only complaint is that I did not receive notification of a collection time but I knew this from their faq s Otherwise very happy Collected from York and delivered to Isle of Wight the next day 4 5 5
Christopher Slayter
N/A
6 days ago
I am very happy with your prompt Service
I am very happy with your prompt service I would definitely recommend the Bike Delivery company for there quality of serviceas they take care of your bike in transit Kind regards Christopher Slayter
Gazza Lee
N/A
6 days ago
340 Miles in 24 hours
From booking to delivery no fuss and no issues I d boxed the track bike up and went overkill on the bubble wrap Why wouldn t you I m seeing lots of negative feedback on here If you value your package then get the right box and wrap it as if it were the last bike on Earth Certainly cheaper than delivering myself Do it right and do it with Bike Delivery
jenny rogers
N/A
6 days ago
Fantastic service next day delivery
Fantastic service next day delivery It s a bike box and your front wheel has come off And the handle bars twisted and pedals But for the price and quickness of delivery brilliant You don t need stickers for the addressee just write it on the box Bit of a bummer having to wait in for pick up and no time given Still a good service
DorsetAnchor
N/A
6 days ago
Great from start to finish
I was a little nervous as have never organised a bike to be posted They collected promptly and delivered the next day Good communication with time slots etc and bike arrived perfect Will defiantly use them again
Vanessa
N/A
6 days ago
Great from start to finish
I booked for a box to be delivered and for a bike to be collected from Cornwall to be taken to London and then read some of the negative reviews so was a bit concerned But I have to say the whole experience was excellent from start to finish I was given a 2 hour time slot for the box delivery which turned up within that time It was a good size to fit the bike in once dismantled as advised The bike was then collected the following day and was delivered to London again the recipient was given a 2 hour time slot which was helpful It was slightly late so I contacted the company by email to check and they replied immediately Meanwhile the bike arrived I thought the online booking process emails and tracking were very good too I would definitely use them again
Lake Como Booking
N/A
6 days ago
Bike Delivery provided an excellent service and fixed my screw up
Bike Delivery provided an excellent service for half the price of the other firm I looked at I ordered the box first That came on Tuesday as promised I arranged the pick up for the Friday but they didn t come to get the bike - except I then realised I d messed up and arranged the pick up for the following friday by mistake I emailed via the contact form on the website and asked if someone could come get the bike on Monday or Tuesday instead They emailed me saying no problem they would collect the bike Tuesday which they did I live in London The bike was going to Newcastle it arrived the very next day around lunch time all perfect Many thanks great company great value and service
Byron Bueno
N/A
6 days ago
Searched from google
Searched from google It was my first time to deal with bikedelivery co uk Honestly I had doubts due to reviews But trust me their services are superb Booked with box and delivered on time Collection as scheduled and next day my bought bike was delivered to me in good shape Can t call them but responding promptly from email Their support person named Scott provided the best customer service I m a happy customer and will use bikedelivery co uk again Keep up the great service
JPB
N/A
6 days ago
Very cost effective and fast delivery
I used bike delivery to send a bike I had sold online The price was very reasonable They delivered the box I needed the next day and also delivered the bike to the delivery point the day after collecting it from me The complete service was excellent and the driver in particular was simply first class
Chris Rumball
N/A
6 days ago
Great service
Very quick to book online bike picked up from the south coast and delivered to my customer Cumbria in less than 24 hours Outstanding service No hesitation in using Bike Delivery again
Bike Delivery
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