


BikeWorld Silkeborg - Mere end bare cykler - Cykler til alle
Based on authentic user experiences
Gian Z
6731 reviews
N/A
7 months ago
Refuse to fix my bike
Unfriendly and refused to fix a small issue on my bike taking max 10 minutes Never again
safak
6731 reviews
N/A
7 months ago
I have not seen any reviews in English
I have not seen any reviews in English so I am going to write this for my international fellas I have no clue how I came across them on the internet but when I opened their webpage I was not sure if it was a legitimate business as the website is badly designed and the bike I was looking for was really cheap So I came here read some comments and then headed their Facebook page to check and wrote a message to the page Jonas I assume the owner responded in a pretty short time with a clear answer I asked them if they had the bike I wanted or they were going to order He told me that they would be able to ship it the next day if I were to order it the day of conversation So I did that They unfortunately could not ship it the next day for some reason yet Jonas apologized with a message explaining the situation As it felt sincere I was okay with that It happens They shipped the bike the other day and packed it very well so that it would not get any scratches of any kind The only part that made me not so happy is that the bike was shipped in the box of another bike So it had some accessories that did not belong to the bike itself and was missing the pad spacer for the brake pistons It was a slight annoyance to miss that but it is a relatively minor piece that can be replaced easily and I did not even bother to write him for that After receiving the bike I messed up badly while trying to mount the pedals and wrote him a message about it as I though they also had some responsibility which I was wrong and had the full fault Anyways he helped me as much as he can with messages During this whole process I felt that he was sincere and it matters a lot Apart from being friendly as they also have good prices on bikes I actively recommend them to my friend and colleagues especially when they have offers I really wish that I bought the bike later though they have such amazing deals these days So in short pros sincere helpful and fast service along with good prices cons bike shipping costs are paid by the customer unlike their competitors if an old model is ordered the box might belong to another bike which may result in mix ups of minor accessories PS I do LOTS OF online shopping and I can say that they were one of the good businesses I shopped from
A K
6731 reviews
N/A
7 months ago
Fast shipping bad assembly
It was fast shipping However the steering wheel was not mounted properly and I almost immediately fell off the bike because of it The original user manual of the bike is also for some reason not included It would have been nice to get contacted about option add a lock etc
Sandra Juul
6731 reviews
N/A
7 months ago
Excelent customer service
Excelent customer service