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MaryEllen Zimmerman
5647 reviews
N/A
8 months ago
TERRIBLE COMPANY
TERRIBLE COMPANY THEY WILL RIP YOU OF AND TREAT YOU TERRIBLE
Jake Nguyen
5647 reviews
N/A
8 months ago
Full on spam email without anyway of
Full on spam email without anyway of unsubscribing from their list
Kate Dunlay
5647 reviews
N/A
8 months ago
I am sorry that I contributed
I am sorry that I contributed information and transcriptions to BillionGraves in the past because now they are charging money to see it
lisa
5647 reviews
N/A
8 months ago
Fraud
I just upgraded to BillionGraves plusBut I did not get itI still have the basic account BillionGraves sent me a fake pic showing IHad the plus account but when I sign inMy account it just the basic I want a refund but they refuse to give me oneNow I got go to the bank to cancel my card and file fraud charges This place is bad very badDon t sign up you will not get the plus you will not get your money backWow it been a couple of days but got aresponse from BillionGraves and the person A YoungCustomer service was so rude and hateful The way they talked to meVery disrespectful
Graeme Smith
5647 reviews
N/A
8 months ago
caution when using this service
Having been a subscriber to this online service and using it which is ok but nothing flash when you compare it to the free ones available A word of caution they will take money from your credit card even when it has expired In my case they advised me my card was expired and to update the details before they took another lot of money They took it anyway There priority support is garbage as no matter how many times you contact them you get no reply It s a case of buyer beware Good luck if it all goes smoothly for you
Graeme Smith
5647 reviews
N/A
8 months ago
Be very careful when taking out a so
Be very careful when taking out a so called membership as they will keep taking money from you even if your card has expired The so called priority customer service is no existent as they do not respond to you when you contact them I have learned my lesson but it has cost me another years so called membership and having to get a new credit card to stop these I want to say thieves people taking money from my credit card Be aware it s your choice
Laurie McAvoy
5647 reviews
N/A
8 months ago
Aside from the useless website
Aside from the useless website they are crooks The site is purposely designed to get card numbers that they can charge repeatedly even after expiration while making it almost impossible to find the cancel window I doubt the terms are legal but it s not worth the effort to test them
Lizzie
5647 reviews
N/A
8 months ago
RIP OFFS
Billion Graves has operates for years on the generosity of volunteers and they have made a huge business of them BUT NOW unless you volunteer you CAN NOT see the grave headstone They purposefully blur any image so it is unreadable and either you have to volunteer or PAY MONEY to see the unblurred headstone THEY ARE A RIP OFF There are still free sites that are better out there
ronludwig
5647 reviews
N/A
8 months ago
I have been linking BillionGraves
I have been linking BillionGraves records to genealogy sites especially to FamilySearch records for over 7 years I have even added a memorial to the site for a family member I used to be able to view the gravesites that I had linked and got good info as a result Sometime in the past few months BillionGraves has changed the way they operate and you cannot see anything but a crappy blurred image of the graves headstones Supposedly if you want a crisp image you have to add tons of memorials or pay them a subscription fee Based on other reviews on Trustpilot that doesn t even seem to work consistently Find a Grave is a much better site no charges great images and links to other family members I should probably quit linking BillionGraves memorials to FamilySearch but they are a genealogy source albeit a crappy one right now and I like to have as complete a record as possible
Non-technical Old Bloke
5647 reviews
N/A
8 months ago
A bunch of robbing Avoid them like the plague
In April Billiongraves com had a tempting offer for one month s subscription here in the UK I took them up on the offer but they immediately charged me for a full year I challenged them and after much toing and froing they paid me back 11 months All seemed good However I have now looked carefully at my bank account and found that they have been debiting me 5 99 for every month since April I didn t sign up to this Please be very careful before giving your details to these money-grabbing fruadsters
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