Horrible customer service and policy
The company absolutely refuses to let you open a bank account if you do not speak proper Dutch In a European Country this is a shame I would avoid this company as much as possible
AR
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IMPOSSIBLE TO GET MY MONEY BACK
It s a month now that I am trying to get my money back almost 3000 They don t answer the phone nor to the mails I am REALLY wondering if I can get my money back I am going to sue them
Willem
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Very poor customer service
Very poor customer service Account has been blocked for weeks and cannot sell any shares Spoke with several people They are friendly but don t solve the issue Would never recommend BinckBank
Andre
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Very slow responses from their CS team
Very slow responses from their CS team Some changes requires you to sign a document can t do this digital what age are we living in Pricing is high compare to other platforms No flexibel IOS app is not great either
Sayhan Kayhan
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They are a bunch of thieves
They are a bunch of thieves After a few years I checked on my account they stole all the money on it and took all the money I got for the dividends Their excuse is service fees Bold theft bunch of crooks they are
Max
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Expencive fees
If you re looking for a broker to lose your money in fees look no further fees for transferring your money from euro to dollar had to pay up to 100 euro to convert 2k euro to dollar blocks you out of buying options even if it s a meme stock claim for safety reasons
Iwan Schuurman
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Old school
If you like a really old school approach of online stock trading Binck is the one you are looking for Example Any additional functionality like OTC trading Intraday short etc requires you to download print sign scan and send an e-mail to Binck Then you have to wait for 5 business days for your request is processed
Gerrit
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Poor customer service and as not
Poor customer service and as not transparent with their fees as DeGiro and therefore I moved back to DeGiro
Morgan Maselli
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It s been two months and they still
It s been two months and they still haven t been able to find the problem Very little assistance and in the meantime I am unable to get my money back
Morgan Maselli
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BINCK ITALY
BINCK ITALY After requesting the transfer of securities 3 months have passed for it to be carried out after which I realize that an instrument is missing 3 weeks pass and I still do not see it I send two emails AND THEY DON T REPLY shame
