Biotrust Reviews

Product sucks

Product sucks Makes you ill Company is a scam They do not guarantee their product They lie about it Fraudsters

I didn t even order anything

I didn t even order anything they just sent an email and it said everything was free but the shipping Weird situation

Purchased 2 products from Bio Trust an

Purchased 2 products from Bio Trust an it doesn t seen to be doing anything just a waste of money

ABSORBMAX

ABSORBMAX Did absolutely nothing Waste of money Customer service seemed to be good but this product is not

Disappointing

My recent experience of dealing with BioTrust s customer services has been very disappointing My products have taken almost a month to arrive and I still haven t received them I wrote to BioTrust to find out what s happening a number of times I told them about the poor tracking information given by their delivery partner and asked for an explanation for the extreme delay as I needed to decide if this was a one-off problem and worth continuing buying from them Their response was to give me money back and no useful information on why the delay Of course the money back is welcome but it felt like a sweep the problem under the carpet No investigation has happened to my knowledge In addition there was a throw away line at the end saying the package should be delivered in the next couple of days No specific time It s disappointing as BioTrust s products are good but waiting a month is a big ask in today s day and age And seemingly lazy responses offering money without looking into the problem properly does not give confidence of future buysMike King

I agreed to a free sample of Collagen

I agreed to a free sample of Collagen After about 6 days I find out it was sent to address other than mine I reach out I m told someone would be in contact within 72 hours Maybe they meant 72 days Well this morning I noticed my account had deducted 29 99 for a product I know nothing about Furthermore they didn t wait for me tell then I want this product They got my credit card information from the shipping info that I had to pay This is as dishonest as it gets They are closed on the weekend but you can chat with a bot Don t use this company They will take advantage

Public relations team

They contacted me via Email for a collaboration deal I thought it wasn t on brand for me so I ignored it and they then followed with extremely aggressive personal and rude emails I found these unprofessional unnecessary and very alarming If their PR team is full of rude harassment I don t expect their help team would be any better Best to avoid

I had ordered 6 packages 127 of

I had ordered 6 packages 127 of Eternal REDS I am a long time customer of their many products this particular product caused hives and a bad reaction I requested and sent in the 5 unopened packages They refunded 26 00 SERIOUSLY STAY AWAY

Unwanted emails

After buying their products approximately 4 years ago I sent an e mail asking that they stop sending marketing emails to me They still keep sending sometimes 3-6 in a 24 hour period I delete and block but still they keep arriving to my junk mail box Please stop sending