Birchwoodgroup Reviews

A very positive experience at Birchwood at Washington

Visited Birchwood at Washington to test drive a car Steve was our contact and he proved very friendly and very helpful He answered our questions clearly and concisely No pressure sales technique Test drive proved the car was what we expected so we bought it Steve went through the paperwork quickly took a deposit and we were done A few days later and the car was ready Steve kept us informed of progress throughout the whole process We are both very happy with our experience with Birchwood Kudos to Steve for how he dealt with us and the sale

Helpful and smooth a purchase as you could hope for

Dealt with Eddie Dunn Made for a smooth transaction and was knowledgeable and helpful with our decision for a hybrid car and its use to suit our needs Would happily deal with Eddie and the Birchwood group again

Professional and Personal service

I have taken my first car in 2019 and contacted them again though I am 40 miles away from them My aim to meet them in Oct 2021 to see what options I got to upgrade from Kia Sportage I was taken care professionally by Steve and new car delivered to me within 3 weeks in a very tight demand with some industry issues I will recommend and committed to go back there again for my next renewal

The Best of The Best

Over the past couple of years I have purchased two electric vehicles from Birchwood Kia Washington and the service I have received from both Ashton in the sales team and Nick in service has been second to none Their attention to detail and communication is excellent and I would not think of using anyone else With EV s becoming so popular now I would highly recommend to anyone that they go to Birchwood Kia

Ashton at Washington

We called into Kia at Washington on Saturday and spoke to Ashton about a valuation on our 3 year old Rio We enquired about a hybrid and were given very useful information from Ashton We were then shown the showroom Niro and booked a test drive for the following Tuesday We bought the car the same day We collected it the following Friday Ashton was not at all pushy purely professional very helpful with a very pleasant manner Sue and Steve

First class service

First class customer service Responsive patient and friendly along with excellent advice from Ashton Very happy customer Thank you

Absolutely brilliant service

After looking at loads of cars test driving a few decided on a purchase from Kia Washington Matt was incredibly helpful and made the whole process easy straightforward Would wholeheartedly recommend

KIA Washington Birchwood Group

Bought our first car from Steve at Washington KIA branch and were impressed with the whole service from enquiry to completion The communication from start to finish was exceptional thoroughly explained and questions answered without feeling being pressured into making a decision Thoroughly impressed with the speed i was in and out of the ffice on the day i picked up the car also with everything preepared and ready to go

Matthew was excellent start to finish

Matthew was excellent start to finish Explaining everything Never pushy Highly recommend