Birdandblendtea Reviews

A really lovely experience Cardiff

After reading up about the benefits of matcha I was weighing up which advent calendar to get this year and saw the matcha advent calendar on the bird and blend site Unfortunately it was sold out online however I called the Cardiff branch and was lucky enough to find it there I was assisted by Sian who was great Very knowledgeable and let me try a little of the pina colada matcha with coconut milk Delicious I m looking forward to seeing what the calendar has to offer Really lovely experience Nice to see this type of shop on the Cardiff high street

Such first rate customer service

Such first rate customer service Marlie looked into my delivery query promptly and replied with SUCH a friendly and personal response giving reassurances that she would re-send my order if it hadn t arrived by 16th December My order subsequently turned up a couple of days later delayed by the postal strikes sorry I hadn t been more patient and it was all perfect and beautifully packaged It s very clear that this is a company that cares about its customers

My new favourite thing

These guys are my new favourite thing Such a friendly bunch of people with creative flavours and a lovely personal touch in every order Really make me feel like a valued customer and it s a pleasure to spend my money with them I enjoy my daily cup of Bird Blend my favourite is definitely the banana bread chai 3

Outstanding as always

I ve been a customer of B B since last year the company is still as amazing as well as their tea Ian from customer services who I ve corresponded with in the past was as always incredibly helpful when my matcha spilled in the packaging during transit No qualms at all he appreciated I sent pictures for reference Keep up the amazing work

Exceptional tea and amazing service

Exceptional tea and amazing service First time buying from Bird Blend and it won t be my last The order was sent with a personalised note and that makes such a difference these days The teas I ordered was Chocolate Digestive and Spiced Pumpkin Pie and they are both outstanding First time trying speciality tea and I am very impressed I highly recommend Bird Blend you won t be disappointed Tracy x

Excellent Cardiff visit

I recently visited the Cardiff store as I cannot buy decent loose-leaf tea in France where we live The young lady who served me was not just friendly and polite she clearly knew her stuff Although I knew I wanted an Assam tea I was recommended the Builder s Breakfast blend which I must say is great It has a good balance between a typical Assam flavour and strength I highly recommend both the tea blend and Bird Blend Tea Co

LOVE these teas

On a recent trip to London I popped into the store near borough market I had a wonderful experience the staff were so nice and knowledgeable I purchase a few gift cube boxes to take back home to Ireland with me Fast forward a week and I had made my way through most of them so I placed a large order which arrived super quick I m so happy with my tea the flavours are delicious and unique In particular moon drop dreams Highly recommend if you are a herbal tea drinker Will be ordering again for sure Thanks so much

Glasgow Byres Road Store

Glasgow Byres Road store Really happy to find the store is wheelchair accessible - completely flat access through double doors We attended a tea blending workshop in the evening which was brilliant Informative but a lot of fun We learned all about different teas blends how to brew them etc and then had the opportunity to mix three of our own blends to take home Staff were very considerate and offered to pass me ingredients from the table etc but it was a very social event and we were all happily passing around ingredients between us There are no customer toilets but there s an agreement with Little Italy just over the road so B B workshop customers can use theirs - including a decent sized accessible loo with grab rails

Great

Bought a set of drumstick flavored teas as a stocking filler beautifully wrapped and packaged with a nice note and free samples Love to see it