Leading AI-Powered Social Media & Reputation Management for Local Brands | Birdeye
Based on authentic user experiences
Jonathan Zongor
6731 reviews
N/A
9 months ago
Fast Response Time
Birdeye s customer service is by far some of the best I ve ever experienced They not only respond in a timely fashion they are professional and get it done right every time
JR Prentice
6731 reviews
N/A
9 months ago
Their product performs as expected and then some
Their product performs as expected and continues to expand with more and better features keeping them ahead of their competitors They keep you compliant with google in the methods of obtaining reviews which a lot of companies fail to do while at the same time putting the unsuspecting end users at risk of losing their google reviews Great product-great people to deal with
Trish Skeen
6731 reviews
N/A
9 months ago
Really loved the experience
Really loved the experience and being able to ask as many questions as I like Great knowledge - Andrew was amazing to deal with I ve been hard to pin down for a time but he was always very considerate Now to morph him into every single client I need to deal with
Landon F
6731 reviews
N/A
9 months ago
Great for Multi-Family Property Management
Birdeye has been a great resource for our multi-family property management company to build and enhance our online reputation for all of our properties Their customer service is very attentive and any time an issue arises they are quick to address We have increase our our total number of reviews by over 300 over the past 5 years
Louis
6731 reviews
N/A
9 months ago
Joined Birdeye about 2 weeks ago so
Joined Birdeye about 2 weeks ago so far so good Being ignorant to the tech field I know I needed a company to take my hand make a presense for me Thank you to my trainer who is smart as heck for having patience to work with me
Amy Sessock
6731 reviews
N/A
9 months ago
5 stars for Birdeye
Our company joined a partnership with Birdeye a couple of years ago and I am very happy we did They take your feedback seriously and always try to find ways to improve their products and processes
Beck Cross
6731 reviews
N/A
9 months ago
Exceptional service
The time I spend with the Birdeye team assisting me in growing my business is incredibly important and valuable The team simplifies the way in which I can understand to utilise every aspect of the process Thanks to Bailey and Darcy for taking their time to support me
Abiha Naqvi
6731 reviews
N/A
9 months ago
Great customer service
Great customer service The reps are very patient and take care of the requests They provide all answers to the questions Very easy to communicate with
Jennifer Decker
6731 reviews
N/A
9 months ago
I recently worked with support
I recently worked with support because one of my Google pages was no longer mapped I sent a chat request and Sumeet was awesome I got a couple click here and then click there s and I was fixed in less than 2 minutes I have been using Birdeye for about 4 months now and it s been a great experience overall
Jemma Sheasby
6731 reviews
N/A
9 months ago
Sanyam was brilliant
Sanyam was brilliant at our onboarding and has guided me through the complex but brilliant system Hoping it is all a success in generating more business for the company Sanyam listened to everything I had to say and took it all on when explaining it all to me