Birthdate Reviews

Customer service was not able to

Customer service was not able to recreate another book after paying over 100 for a custom book birth time was wrong but they were not able to fix the problem and send out another book Over priced too do yourself a favor and don t purchase save your hard earned money for a better gift

This custom book is trash

Just wanted to say ur custom book sucks How am in 36 pages in and you ve only had a couple pages on the sun sign and moon sign Let alone you use SO MANY unique and unfamiliar words that I m constantly having to look up your insane vocabulary Ever heard of writing at a 4th grade reading level And you re encouraging multiple partners just because someone is an Aquarius Moon WHAT A RIP OFF

Avoid

Ordered one of the personalised books Item arrived damaged and with clear production issues Customer service didn t dispute the issues but said they wouldn t issue a refund Love the idea of these products but they are not worth the cost and if your are sent out something faulty you will be stuck with it

I ordered a candle and a book

I ordered a candle and a book which the book was completely overpriced but I still wanted to gift it to someone so I purchased Somehow I ended up with a may 12th candle and a may 25th book Partly it was on me because I missed that detail but being a company I would think that they would want you to get the whole experience especially if you paid for it There was nothing they could do to fix the situation so in the end I was out of a gift and about 170 dollars I planned on purchasing from them again but after my experience and how they didn t handle the situation I wouldn t recommend and most definitely those candle are BASIC AND FAR FROM WORTH WHAT YOU PAY Save yourself the money and trouble don t purchase

AVOID

Ordered a candle for my friends birthday a week in advance to ensure it arrived on time When I still didn t have a dispatch email by the day of the birthday I emailed them They then told me there was a backlog of 215 orders and they don t have any labels I told them they should communicate this on their website if they can t fulfil orders and told them if it didn t arrive within two weeks of order I d like a refund Instead they just cancelled the order In all honestly the concept is cute but you could probably do it yourself for 5 just buy a candle and print a label Their prices are a rip off for what it is and judging by the reviews they re not even quality checked AVOID

After what I think was place order the the website can be a trap for customers

After what I think was place order the website gave me a back icon and checked everything after viewing went through an placed order birthdate co sent me two books and billing for two I talked to the company and the end results was too bad you bought two Now I get to go through the bank try to cancel one payment

DO NOT RECOMMEND

I purchased the candle and book set as a gift for my sisters birthday There must have been a mix-up with the addresses because they sent the candle to my house in Canada but then sent the book to my sisters house in Australia I ve sent multiple emails over the past week and haven t heard a thing back DO NOT RECOMMEND

Birthdate co birthdate candle

I received a birthdate co candle as a gift from a relative and it is disappointing in so many ways First the glass container was shattered at the top but I am not even going to tell the gift-giver about this because I do not want a replacement There was no padding in the small cardboard box in which the candle was packed and it was shipped directly from birthdate co Second words cannot describe how horrible this candle smells even without lighting it I had to take it outside to my trash bin within 30 minutes of opening the box it was so pungent It was a skunky rose scent that apparently all the candles for my birth month have I made the mistake of touching the top and cannot even wash the smell off my fingers The stench lingers in my nose and throat Third the label includes all kinds of astrology and tarot mumbo jumbo which is insulting to my intelligence but I would shrug that off if this thing wasn t so stinky and glass-shattered What a racket this company is It makes 12 different styles of candles one for each month slaps a couple of preprinted labels on them calls them personalized ships them in woefully inadequate packaging and charges a list price of 48 Yes 48 according to its website Each month s candle has the same scent and if they re all even a fraction as disgusting as mine I imagine most of them are instantly thrown in the trash Do not waste your money

Do not buy from them

Do not buy from them I asked for an ETA when my order will be dispatched and they said they do not have a time frame it s 2022 not 1962 As soon as I requested a refund they went quiet I had to go via PayPal to get a refund

Worth the Price

This is one of the best companies I have ever bought from The quality of the product was great and fit the exact spiritual description I hoped for Not to mention customer service was a real pleasure to communicate with which is not the case with many other places I will be buying again